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Pegasystems, Inc. engages in the development, market, license, and support of software, which allows organizations to build, deploy, and change enterprise applications. The company was founded by Alan Trefler in 1983 and is headquartered in Cambridge, MA.
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Seeking AlphaMay 15
Pegasystems Acquires In The Chat For Customer Service Automation
PEGA gains a more robust digital customer service capability with the deal, the integration of which it intends to showcase at its PegaWorld conference in early June.
Yahoo FinanceMay 15
Businesses Failing to Face Ugly Truth of Their Customer Service Shortcomings, Research Finds
Pegasystems study shows huge disconnect between business decision makers and customers when it comes to customer service perceptions CAMBRIDGE, Mass., May 15, 2019 /PRNewswire/ -- Businesses are out of touch with their customers and overestimate the quality of the customer service they provide, according to new research from Pegasystems Inc. (PEGA), the software company empowering digital transformation at the world's leading enterprises. Research firm Savanta surveyed 12,500 global customers, businesses e...
Seeking AlphaMay 13
Pegasystems acquires In The Chat
Pegasystems (PEGA -2.9% ) acquires digital messaging platform provider, In The Chat. Terms of the transaction were not disclosed. In The Chat is an enterprise-grade digital customer service platform provider that unifies text messaging, social media, live chat, email, messengers, and chatbots into a seamless conversation with customers....
Expected Aug 7, After Hours