Robinhood Debit Card
You can use your Robinhood debit card anywhere that Mastercard® is accepted around the world. You can make purchases at stores or online, reserve a hotel or open a tab at a restaurant, get cash, and more.
If you opted for the virtual debit card only, you can use it anywhere Mastercard® is accepted online and through Apple Pay, Google Pay, and Samsung Pay.
You can use your Robinhood debit card 24 hours a day, 7 days a week, as long as you have enough available cash in your brokerage account to cover purchases.
Available cash is any cash that you have in your brokerage account that you can withdraw or spend. For those with Robinhood Gold and have margin enabled, available cash will include margin. You can find the amount of available cash you have at the top of the Cash Management tab.
You can use your Robinhood debit card to get cash at any in-network ATM or by asking for cash back after typing in your PIN at participating stores.
You can search in your app to find the closest in-network ATM. You can also use your card at an out-of-network ATM; however, you may need to pay the ATM operator a fee.
We do not currently support cash or check deposits
You can use your Robinhood debit card anywhere in the world that Mastercard® is accepted. Mastercard® will automatically convert currencies for you at a rate selected by Mastercard, and Robinhood won’t charge any foreign transaction fees on debit card transactions. Please note that if you choose to pay a foreign debit card transaction in US Dollars, or choose to withdraw funds from a foreign ATM in US Dollars, the merchant or ATM operator may charge you a currency conversion fee. See our Debit Card Agreement for information about foreign currency exchange.
You can also use your Robinhood debit card at over 15,000 free ATMs outside the United States. In order to search for the nearest in-network ATM, use the “Find ATMs” section in your app to find the nearest withdrawal locations.
Keep in mind, your card won’t work in a few banned countries and with some merchants that aren’t connected to the internet.
When you use your Robinhood debit card, we’ll hold money from your account to cover the cost of your purchase. You’ll see a “Pending” item in the “Recent” section of the Cash Management tab. Your transaction will show up as “Pending” until the purchase amount is final and the money is actually moved out of your account.
In most cases, the original amount of the transaction won’t change. That being said, the original amount charged could be larger than the final amount. Some merchants markup transactions to cover incidentals or tips (for example, holds for gas, hotels, or restaurant tips). This means that an original charge may be larger than the final amount that you have to pay. If the original markup charge is for more than what's available for you to spend, we’ll decline the transaction.
On the other hand, sometimes the original amount authorized will be for less than the final transaction amount (for example, if you’re leaving tips on paper receipts at restaurants). Your transaction amount will change once the merchant processes the actual amount they’re charging.
To report your card as lost, stolen, or damaged, tap the card in the Cash Management tab and select “I have a problem.” If you don’t have your app handy, you can call 1-800-601-3350 to report your card lost or stolen 24 hours per day, 7 days per week.
Once you report your card as lost or stolen, your card will be cancelled, and Robinhood Financial will mail you a new card within 7-10 business days, free of charge. We’ll also give you your new debit card number in the app, which you can use online, or with Apple Pay, Google Pay or Samsung Pay.
If there are any fraudulent charges, you can file a dispute by contacting support and we’ll work to get your money back.
You can change your PIN at any time from the Robinhood app. Just tap the card in the Cash Management tab and select “Change PIN.” Your new PIN will be ready to use immediately. If you don’t have your app handy, you can also call 1-800-601-3350 to change your PIN via our automated customer service line.
If you forget your PIN, you'll need to change it from the app since the automated customer service line requires you to enter your current PIN in order to change it.
Yes. Your Robinhood debit card supports Apple Pay, Samsung Pay, and Google Pay. You can do this by taking a photo of your card or manually entering your card information from the mobile wallet app of your choice.
We work with Sutton Bank to issue the Robinhood debit card. That's why you may see Sutton Bank when you link your card to third parties, like Venmo or Square.
Some merchants wait before charging your debit card. This is very common with merchants like Amazon.
Robinhood will decline transactions that would cause you to exceed your available cash, including any available margin credit. However, there are some circumstances when the final amount of a debit card transaction will exceed the amount we originally authorized. For example, in the event that you leave a large tip at a restaurant, the final transaction amount could be more than we approved and it could cause your account to go negative.
If you have a Robinhood Gold account and you surpass your borrowing limit, it’s possible to be issued a margin call or have negative buying power.
Please refer to our Gold + Cash Management section for more information.
No. You can use your instant deposits to make trades, but can’t use instant deposits for debit card purchases, cash withdrawals, or transfers.
If a charge doesn’t settle, we’ll expire the hold and give you back the money. When this happens, the charge will disappear from the “Recent” section in your app.
Sometimes the amount that you’ve been charged changes between the time you made your purchase and the time the transaction settles. This is common for transactions at hotels, car rentals, gas stations, and restaurants.
Sometimes merchants may charge you several times if the pricing of the item updates. This is common for online transactions where pricing often changes such as Uber or Lyft. Contact support if you feel like something’s off.
If you don’t recognize the amount, the time, or the merchant description of a transaction, please contact support immediately so we can look into the charge.
Keep in mind, sometimes the data on merchants isn’t always what you expect it to be. For example, if a merchant does business under another name, you may see a different merchant name from the one you were expecting.
We’ll show you the date that your card was charged in your app, but your statement will show the date that those charges settled. This means that it’s possible that charges that settle after the statement closing date may not show up until the next month’s statement.
You can always turn Location Protection off in the app from the settings page.
If your wallet can’t fit another debit card, you have the option to get the virtual debit card only when you first upgrade to Cash Management. You can use the virtual card online and through Apple Pay, Google Pay, or Samsung Pay. If you ever change your mind, we’ll mail you a debit card anytime.
Once you’ve confirmed your debit card design and shipping address, you’re unable to change the design from that point forward. Choose wisely! If you opted for the virtual card only, your last chance to change your card design is if/when you request a debit card in the mail.
|Type||Daily Limit||Monthly Limit|
|Debit Card Spending||$5,000||$15,000|
Use of your Robinhood debit card is currently banned in the following countries:
Cuba, Iran, Iraq, Papua New Guinea, Democratic People’s Republic of Korea, Sudan, Zimbabwe, Afghanistan, Bosnia and Herzegovina, Belarus, Côte d'Ivoire, Democratic Republic of the Congo, Guyana, Lao People’s Democratic Republic, Uganda, Yemen, Burundi, Central African Republic, Libya, Lebanon, Somalia, South Sudan, Ukraine, Venezuela, Vanuatu, Algeria, Angola, Panama, Myanmar, Liberia, Albania, Argentina, Azerbaijan, Bangladesh, Belize, Bolivia, Brunei Darussalam, Cambodia, Cyprus, Dominica, Ecuador, Ethiopia, Ghana, Haiti, Honduras, Indonesia, Kenya, Kuwait, Kyrgyzstan, Mongolia, Morocco, Namibia, Nepal, Nicaragua, Nigeria, Pakistan, Paraguay, Philippines, Qatar, Sao Tome and Principe, Sierra Leone, Sri Lanka, Suriname, Syria, Tajikistan, Tanzania, Thailand, Trinidad and Tobago, Turkey, Turkmenistan, Uzbekistan, and Vietnam.
For more information about the terms applicable to the Robinhood debit card, please see the Robinhood Debit Card Agreement.
The Robinhood debit card is issued by Sutton Bank, member FDIC, pursuant to license by Mastercard® International Incorporated.