Appropriateness Assessment FAQ | Robinhood

Appropriateness Assessment FAQ

What is the Appropriateness Assessment?

The Appropriateness Assessment helps us understand your investing knowledge and experience so we can provide the right information when you use certain products, including Stock Tokens and crypto perpetuals (“Products”). It’s required under European regulations and outlined in your Customer Agreement.

If the assessment isn’t completed and passed by 31 December 2025, your access to these products may be restricted.

Why do I need to complete the assessment?

European rules require investment firms to check whether certain products are appropriate for customers based on their knowledge and experience. The assessment helps us gather the information we need to offer these products responsibly and support you with relevant information.

How does this relate to my Customer Agreement?

Your Customer Agreement explains how we provide services and what information we may request from you. For some products, especially those with additional features or risks, we must confirm that you understand how they work before giving you access. The Appropriateness Assessment is one way we meet this obligation.

What kind of information does the assessment look for?

The assessment focuses on your experience with investments and your familiarity with the types of products you want to use. Every customer’s background is different, and your responses help us understand your level of knowledge so we can guide you appropriately.

Why is this assessment necessary for certain products?

Some products function differently from traditional shares and may involve unique risks. The assessment helps ensure you understand these differences before you invest.

How does this support responsible investing?

The assessment is part of our commitment to transparency and responsible service. Along with the documents in our Disclosure Library, it helps make sure you’re informed when exploring different investment options.

What happens if I don’t complete the assessment?

If you’re new to Robinhood and want to access these products, you’ll need to complete the assessment first. You won’t be able to trade these products until it’s successfully completed and passed.

What if I complete the assessment but don’t pass?

Completing the assessment is just the first step. Your results also need to show that the Product is appropriate for your level of knowledge and experience. If your answers suggest a Product may not be suitable for you, we may limit your access to it, even if the assessment is complete.

Can I retake the assessment?

Yes. In certain cases, we may ask you to complete the assessment again. If this happens:

  • Your current holdings won’t change and you can still view, hold, or sell anything you already own.
  • You won’t be able to trade the affected products until the updated assessment is completed.
  • Additional conditions may apply.
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