Appropriateness Assessment FAQ

What is the Appropriateness Assessment?

The Appropriateness Assessment helps us understand your investing knowledge and experience so we can provide the right information when you use certain products, including Classic Stock Tokens and crypto perpetuals (“Products”). It’s required under European regulations and outlined in your Customer Agreement.

If the assessment isn’t completed and passed by 31 December 2025, your access to these products may be restricted.

Why do I need to complete the assessment?

European rules require investment firms to check whether certain products are appropriate for customers based on their knowledge and experience. The assessment helps us gather the information we need to offer these products responsibly and support you with relevant information.

How does this relate to my Customer Agreement?

Your Customer Agreement explains how we provide services and what information we may request from you. For some products, especially those with additional features or risks, we must confirm that you understand how they work before giving you access. The Appropriateness Assessment is one way we meet this obligation.

What kind of information does the assessment look for?

The assessment focuses on your experience with investments and your familiarity with the types of products you want to use. Every customer’s background is different, and your responses help us understand your level of knowledge so we can guide you appropriately.

Why is this assessment necessary for certain products?

Some products function differently from traditional shares and may involve unique risks. The assessment helps ensure you understand these differences before you invest.

How does this support responsible investing?

The assessment is part of our commitment to transparency and responsible service. Along with the documents in our Disclosure Library, it helps make sure you’re informed when exploring different investment options.

What happens if I don’t complete the assessment?

If you’re new to Robinhood and want to access these products, you’ll need to complete the assessment first. You won’t be able to trade these products until it’s successfully completed and passed.

What if I complete the assessment but don’t pass?

Completing the assessment is just the first step. Your results also need to show that the Product is appropriate for your level of knowledge and experience. If your answers suggest a Product may not be suitable for you, we may limit your access to it, even if the assessment is complete.

Can I retake the assessment?

Yes. In certain cases, we may ask you to complete the assessment again. If this happens:

  • Your current holdings won’t change and you can still view, hold, or sell anything you already own.
  • You won’t be able to trade the affected products until the updated assessment is completed.
  • Additional conditions may apply.
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Classic Stock Tokens are derivative contracts between you and Robinhood. They are priced at the prices of the underlying securities without granting rights to them. Classic Stock Tokens carry a high level of risk and are not appropriate for all investors. Investors may lose up to the full amount of their invested capital due to market conditions or the insolvency of Robinhood. Please review the Description of the Services, Financial Instruments, and Risks and the Key Information Document and fully understand all associated risks before investing.

Robinhood partners with J.P. Morgan Asset Management to offer access to the EUR Liquidity LVNAV Money Market Fund. View Key Information Document. Your interest rate is based on the MMF’s published yield and may vary from day to day. Robinhood may boost your APY to offer a higher overall rate. Robinhood is not required to assess, and will not assess, the appropriateness of this product for you.

Perpetual futures trading involves significant risk and is not appropriate for all investors. Please carefully consider if investing in such financial instruments is appropriate for you based on your specific experience, risk tolerance, and financial situation. Restrictions and eligibility requirements apply.

Bitstamp Europe S.A., an entity incorporated in Luxembourg with company number B196856, having its registered office at 40, Avenue Monterey, L-2163 Luxembourg, and authorised by the Commission de Surveillance du Secteur Financier (CSSF) in Luxembourg as a payment institution (licence number Z00000012) and crypto-assets service provider (licence number N00000003). Investments in crypto-assets involve significant risks and may not be suitable for all investors. Please read the Risk Warning before investing in crypto-assets.

Robinhood Europe, UAB (“RHEU” or “Robinhood”) (company code: 306377915) is authorized and regulated by the Bank of Lithuania (“BoL”) as a financial brokerage firm, crypto-asset service provider, and payment institution. RHEU’s registered address is: Vilniaus g. 33-201, LT-01402 Vilnius, Lithuania; website. RHEU’s corporate data is collected and stored with the Register of Legal Entities of the Republic of Lithuania.

5793119

Robinhood Markets, Inc., 85 Willow Road, Menlo Park, CA 94025. © 2026 Robinhood. All rights reserved.
Follow us on

Classic Stock Tokens are derivative contracts between you and Robinhood. They are priced at the prices of the underlying securities without granting rights to them. Classic Stock Tokens carry a high level of risk and are not appropriate for all investors. Investors may lose up to the full amount of their invested capital due to market conditions or the insolvency of Robinhood. Please review the Description of the Services, Financial Instruments, and Risks and the Key Information Document and fully understand all associated risks before investing.

Robinhood partners with J.P. Morgan Asset Management to offer access to the EUR Liquidity LVNAV Money Market Fund. View Key Information Document. Your interest rate is based on the MMF’s published yield and may vary from day to day. Robinhood may boost your APY to offer a higher overall rate. Robinhood is not required to assess, and will not assess, the appropriateness of this product for you.

Perpetual futures trading involves significant risk and is not appropriate for all investors. Please carefully consider if investing in such financial instruments is appropriate for you based on your specific experience, risk tolerance, and financial situation. Restrictions and eligibility requirements apply.

Bitstamp Europe S.A., an entity incorporated in Luxembourg with company number B196856, having its registered office at 40, Avenue Monterey, L-2163 Luxembourg, and authorised by the Commission de Surveillance du Secteur Financier (CSSF) in Luxembourg as a payment institution (licence number Z00000012) and crypto-assets service provider (licence number N00000003). Investments in crypto-assets involve significant risks and may not be suitable for all investors. Please read the Risk Warning before investing in crypto-assets.

Robinhood Europe, UAB (“RHEU” or “Robinhood”) (company code: 306377915) is authorized and regulated by the Bank of Lithuania (“BoL”) as a financial brokerage firm, crypto-asset service provider, and payment institution. RHEU’s registered address is: Vilniaus g. 33-201, LT-01402 Vilnius, Lithuania; website. RHEU’s corporate data is collected and stored with the Register of Legal Entities of the Republic of Lithuania.

5793119

Robinhood Markets, Inc., 85 Willow Road, Menlo Park, CA 94025. © 2026 Robinhood. All rights reserved.