Crypto transfers
Transferring crypto into and out of your Robinhood account is fast and easy. You can consolidate your coins into one account to track your portfolio, move supported coins into your Robinhood account so you can trade those coins, and more.
When it comes to crypto, it’s important that you, and only you, transfer coins into or out of your Robinhood account.
To enable crypto transfers, you’ll need to verify your identity and add two-factor authentication to your account. After you complete those steps, it can take up to 5 business days to review your info and enable crypto transfers with Robinhood.
Never send crypto back to a Robinhood address you received it from. The crypto address we use for withdrawals is not the same as your deposit address. Only send crypto to your deposit address, which you can find by selecting Receive on each crypto detail page. Sending crypto to an incompatible or inaccurate address might result in a loss.
Review the full list of supported crypto you can buy, sell, or hold.
Currently, not all coins that are available for trading can be transferred.
Before completing a transfer, confirm that the coin and network are supported on Robinhood. Sending unsupported coins to your Robinhood account may result in a loss of crypto, and these transactions are irreversible. Addresses on different networks might not be cross-compatible. Always confirm that the address and network match beforehand.
Crypto can have different types of address formats depending on the receiving wallet.
If you try to use an unsupported address format, your transaction won't be submitted.
Only send crypto to the same blockchain (for example, only bitcoin can be sent to a Bitcoin address). In practice, Bitcoin (BTC) and Bitcoin Cash (BCH) share some of the same address formats, but sending bitcoin to a Bitcoin Cash address will likely result in a loss of funds.
Each blockchain transaction has a unique identifier otherwise known as a transaction hash (TxID). This link goes to a third-party block explorer, a website that allows you to view your transactions’ live status on the blockchain.
When navigating a block explorer, make sure that the transaction hash you want to search matches the one shown on the explorer. When looking at your transaction hash, the most relevant pieces of information are:
Not all senders and recipients (sometimes known as inputs and outputs) of a blockchain transaction will be you. Due to the way that many crypto trading platforms batch multiple withdrawals at a time, many transactions may be included in a single transaction hash.
A centralized provider holds the keys on your behalf (e.g., Coinbase, Binance). A decentralized provider is a self-hosted wallet or address where you hold the private keys. If a service isn’t a recognized centralized provider, it will be considered a decentralized provider for the purposes of the Transfer of Funds Regulation.
If you’re sending crypto to an account you hold at a recognized centralized provider (e.g., an exchange), you may not need to provide additional details. However, if the service isn’t a recognized centralized provider, it will be treated as a decentralized exchange under the Transfer of Funds Regulation.
The requested personal information may vary depending on the exchange, but typically includes the following:
If you’re sending crypto to a self-custody wallet, you may be required to verify ownership of the wallet through a wallet signature or in-app certification.
If you are receiving crypto from an account you hold at a recognized centralized provider (e.g., an exchange), you may not need to provide additional details. However, if the service isn't a recognized centralized provider, it will be classified as a decentralized provider under the PCMLTFA (FINTRAC Travel Rule). In these cases, you may need to provide the sender’s name, date of birth, and physical address.
For deposits from a self-custody wallet, you might be required to verify ownership of the wallet through a wallet signature or in-app certification.
If you are receiving funds from a self-hosted address you do not own:
If you have questions about a pending deposit or the information required, please contact support.
Because of Canadian regulatory frameworks regarding stablecoins, retail clients cannot buy or sell stablecoins directly through our standard peer-to-peer order book. Instead, all retail stablecoin trading is filled directly through our Over-the-Counter (OTC) desk.
To comply with local regulations, certain stablecoins may have stricter deposit, withdrawal, or daily purchasing limits compared to standard cryptocurrencies. Always review the final trade confirmation screen for real-time limits and pricing details.
If the information you provide is determined to be incomplete or invalid, your transfer may be delayed, canceled, or rejected.
If you have initiated a transfer that hasn’t yet been credited, please check the app, as you may need to provide additional information to complete the transfer.
No. Our corporate crypto addresses secure all of our customers’ coins, so we don’t provide customers with the private keys to those addresses.
If you want to secure your own crypto and have your own private keys, you can send your coins to an external self-custody wallet.
Keep in mind that keeping your private keys secure is incredibly important. If someone accesses your private keys, they can access your crypto. If you forget or lose your private keys, there’s almost no way to recover them.
Any unsupported coins sent to a Robinhood address may be lost with no way to reverse the transaction.
Also, avoid using the send address generated by Robinhood as a deposit address. For example, if you send BTC from your Robinhood account to a non-custodial wallet, the sender address used by Robinhood is associated with our operational crypto accounts, which are not necessarily associated with your personal crypto account. If you try to send BTC back to that sender address, it might not be credited to your account.
When you receive crypto, the generated address is tied to only your account. While it’s possible to reuse that wallet address for future transactions (excluding deprecated addresses), we recommend requesting and using a new address each time you receive crypto.
Transactions linked to potentially illegal activities (subject to applicable provincial and federal laws, regulations, and rules) are strictly prohibited. Make sure your transactions follow our Canada Client Account Agreement to avoid any issues or restrictions with your account.
We don’t charge any extra fees to send or receive crypto. However, every crypto transaction incurs a network fee—sometimes called a miner fee or gas fee.
To view your crypto transfer limits at any time, go to Account (person icon) → in the app, Transfer Crypto.
Your deposit addresses can change for some of the crypto with Robinhood. We do this for privacy, so that a third party cannot easily associate your activity with your address.
The following coin addresses change each time you send a deposit.
Unless otherwise indicated, all deposit addresses we provide to you are unique and will remain attributed to your account, meaning deposits sent to any previous deposit addresses will be credited if the deposit is accepted. However, we suggest using a new address for each deposit to Robinhood wherever possible for your financial privacy.
For ERC20 and ETH, your deposit address won't change. This is because of the unique account-based model shared by these blockchains.
Yes. Once the transaction is verified, the coins will be credited to your account and you can sell or hold them.
Not at this time. Any NFTs sent to a Robinhood Ethereum address may be lost and unrecoverable.
Not at this time. If you want to participate in an airdrop or fork, we recommend you send the associated coins to an external wallet that supports them.