We’re excited to help you move from Bitstamp to Robinhood! Now you’ll be able to manage your crypto all in one place, and discover new ways to trade and invest. Learn more about the latest products and services on Robinhood.

To provide you with a seamless trading experience, we’re offering Bitstamp customers the option to transfer all US dollars (USD) and supported crypto from Bitstamp to Robinhood with no fees.

• Transfers usually complete in under 5 minutes
• Assets are available to trade or withdraw as soon as the transfer is complete
• Your Bitstamp account will be locked from all activity during the transfer
• If you have other currency or crypto not supported on Robinhood, those assets will remain in your Bitstamp account and must be sold or withdrawn after the transfer
• You’ll review all assets and balances before you begin
• Any pending orders will be canceled and amounts will be included in your balances
• This is a one-time transfer offer. All eligible assets have to be transferred together at the same time. You can’t select specific assets.
• You may receive reminder emails to transfer.

Bitstamp will end support for some products and features soon, so moving your assets to Robinhood now will help ensure a seamless trading experience. After you transfer your assets to Robinhood, your Bistamp account will switch to either view-only mode or sell and withdraw-only mode.

• View-only mode: If all of your assets were transferred, you will only be able to view account data and history on Bitstamp account data and history. All trading or transfer activity will happen on Robinhood.
• Sell and withdraw-only mode: If you have remaining assets that weren’t transferred to Robinhood, you can sell or withdraw these assets. Once all assets are sold or withdrawn, your account will switch to view-only.

Bitstamp assets that will transfer include:

• US dollars
• Crypto supported on Robinhood

Assets that aren’t supported on Robinhood will stay in your Bitstamp account and must be sold or withdrawn after your transfer. Account activity and settings, like recurring investments and linked payment methods, won’t be transferred.

For security, you need to begin in the Bitstamp app. If you need to come back or start over, you’ll need to start the process again from the Bitstamp app.

1. Log in to Bitstamp
2. When prompted, select Get started on Robinhood to transfer your assets
3. Log in to your Robinhood account (or download the app), then select Get started

• If you don’t have a Robinhood Crypto account, review and agree to the Robinhood Crypto Customer Agreement to continue the transfer
• You may need to provide additional information

4. Review Bitstamp assets to transfer → Continue → Submit transfer
5. Select Done
6. Select Continue → Continue to review your current assets that can be transferred to Robinhood
7. Select Submit transfer to start the transfer

This is a one-time transfer for all eligible assets. After you start your transfer, you will receive an email confirming the assets being moved. Transfers usually complete in under 5 minutes, and your assets will be immediately available.