Robinhood EU Cookie Policy | Robinhood

Robinhood EU Cookie Policy

This Cookie Policy explains how Robinhood Markets, Inc. and its affiliates (“Robinhood”, “we”, “our”, “us”) use cookies or other similar technologies (“Cookies”) in connection with our website, [www.robinhood.com] and our app (hereinafter referred to as the “Platforms”) and how you can manage your Cookie preferences. You may access and change your Cookie preferences at any time by clicking here. This Cookie Policy should be read together with our privacy policy which provides more information about our privacy practices.

On our Platforms we may link to other websites owned and operated by us or third parties. These third parties may also use Cookies or other similar technologies in accordance with their own policies. For information relating to these third parties and their use of cookies, please consult their policies as appropriate.

Cookies

A cookie is a very small document, which often includes an anonymous unique identifier. Cookies are created when your browser loads a particular website. The website sends information to the browser which then creates a text file. Every time the user goes back to the same website, the browser retrieves and sends this file to the website's server. Find out more about the use of cookies on www.allaboutcookies.org.

We also use other forms of technology (such as scripts, tags and software development kits) that store or access information on your device which serve a similar purpose to cookies. We use tags that are attached to a URL so that we can recognise you if you click through to our Platforms from our emails, and monitor and analyse your engagement. When we refer to Cookies in this Cookie Policy, we are referring to both cookies and these similar technologies.

Types of Cookies we use

We may use the following types of Cookies:

Strictly Necessary Cookies. These Cookies are required to provide the core functionality of our Platforms and the services you request. They include, for example, Cookies relating to user authentication and security on the Platforms, and saving important user inputs (such as whether you have consented to the use of Cookies or not).

Performance Cookies. These Cookies allow us and our third-party service providers to analyse the usage and performance of the Platforms, and to improve the Platforms and our products and services. For example, these Cookies count the number of visitors and see how visitors move around the Website. These Cookies are used to collect technical information such as the last visit of the Platform, the number of pages visited, whether or not email communications are opened, which part of our Platforms or email communication are clicked on and the length of time between clicks. This helps us improve how the Website works by ensuring that users can easily find what they need.

Functional Cookies. These Cookies are used to enhance the functionality and personalisation of our Platforms and services. For example, these Cookies are used to remember optional user preferences on the Platforms to personalise and improve the user experience. If disabled, certain features or personalised choices will not be remembered.

Marketing Cookies. These Cookies enable different advertising related functions. They may allow us and our third-party service providers to track your online activity, such as pages visited, links followed, and videos viewed, so we can make the Platform and the advertising displayed on it and across the web more relevant to your interests. These Cookies are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of advertising campaigns. If you do not consent to this category of Cookies, you may still receive generic advertising or service messages, though they may be less relevant to you and your interests.

Third party Cookies

Your use of the Platforms may result in some Cookies being placed and accessed by third parties. These third parties are: Google, Sentry, Stripe, Microsoft, TikTok, Facebook, Plaid, Arkose Labs, Speak4, Userleap, Parse.ly, Instapage. You should review the privacy and cookie policies of these services to find out how these third parties use Cookies and whether your Cookie data will be transferred to a third country.

Managing preferences

You can adjust your Cookie preferences (including withdrawing your consent) in relation to non-strictly necessary Cookies by using the cookie banner on our Platforms. You can also manage your Cookie preferences by using our Consent Management Platform.

If you do not want to accept Cookies or want to withdraw your consent, you may also be able to block them by adjusting the settings on your internet browser. Please note that because this is a setting on your browser, this adjustment may also block Cookies for any website you visit. You can visit www.aboutcookies.org, and https://allaboutcookies.org/ which provide detailed information on managing Cookies in popular browsers.

Not accepting Cookies or withdrawing your consent to Cookies may affect your ability to benefit from the conveniences afforded by the use of Cookies and may affect your experience of the Platforms.

Changes to the Cookie Policy

We may update this Cookie Policy to reflect changes in our practices from time to time. When we update it, we will revise the “Effective Date” entry above and post the new Cookie Policy. We may communicate any changes with you from time to time in a manner we determine.

How to contact us

If you have any concerns, complaints, or if you would like further information regarding our use of Cookies on the Platforms, please contact us at privacy@robinhood.com.

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Crypto markets are highly volatile, and trading or holding crypto can lead to loss of your assets. Crypto is not legal tender, and is not backed by any government or covered by any government compensation scheme.

Cryptocurrency services are offered for eligible EU customers through an account with Robinhood Europe, UAB (company number 306377915), with its registered address at Mėsinių 5, LT-01133 Vilnius, Lithuania (“RHEC”). RHEC is registered according to the regulatory requirements of the Republic of Lithuania as a virtual currency exchange and virtual currency depository wallet operator. RHEC is supervised by the Lithuanian Financial Crime Investigation Service under the Ministry of the Interior of the Republic of Lithuania. RHEC is registered under the applicable Polish law as a virtual assets service provider (VASP) in the Register of Virtual Currency Activities maintained by the Director of the Tax Administration Chamber.

© 2024 Robinhood. All rights reserved.
Follow us on

Crypto markets are highly volatile, and trading or holding crypto can lead to loss of your assets. Crypto is not legal tender, and is not backed by any government or covered by any government compensation scheme.

Cryptocurrency services are offered for eligible EU customers through an account with Robinhood Europe, UAB (company number 306377915), with its registered address at Mėsinių 5, LT-01133 Vilnius, Lithuania (“RHEC”). RHEC is registered according to the regulatory requirements of the Republic of Lithuania as a virtual currency exchange and virtual currency depository wallet operator. RHEC is supervised by the Lithuanian Financial Crime Investigation Service under the Ministry of the Interior of the Republic of Lithuania. RHEC is registered under the applicable Polish law as a virtual assets service provider (VASP) in the Register of Virtual Currency Activities maintained by the Director of the Tax Administration Chamber.

© 2024 Robinhood. All rights reserved.