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Crypto support

How to contact support

How to contact support

You can talk to a live support agent 24/7 by chat. Get answers to anything from how to transfer your funds into your Robinhood account to questions about crypto trades, reward programs, and more. To contact support in the app:

  1. Select Account (person icon)
  2. Select Support
  3. Select Contact Support
Keep in mind

We only offer support in English at this time.

Past support chats

Past support chats

You can view your support chat history in the app:

  1. Select Account (person icon)
  2. Select Support
  3. Select Support chats

If you are having trouble logging in, you can also reach out to our email at cryptoeusupport@robinhood.com, and we will get back to you as soon as possible.

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Classic Stock Tokens are derivative contracts between you and Robinhood. They are priced at the prices of the underlying securities without granting rights to them. Classic Stock Tokens carry a high level of risk and are not appropriate for all investors. Investors may lose up to the full amount of their invested capital due to market conditions or the insolvency of Robinhood. Please review the Description of the Services, Financial Instruments, and Risks and the Key Information Document and fully understand all associated risks before investing.

Robinhood partners with J.P. Morgan Asset Management to offer access to the EUR Liquidity LVNAV Money Market Fund. View Key Information Document. Your interest rate is based on the MMF’s published yield and may vary from day to day. Robinhood may boost your APY to offer a higher overall rate. Robinhood is not required to assess, and will not assess, the appropriateness of this product for you.

Perpetual futures trading involves significant risk and is not appropriate for all investors. Please carefully consider if investing in such financial instruments is appropriate for you based on your specific experience, risk tolerance, and financial situation. Restrictions and eligibility requirements apply.

Bitstamp Europe S.A., an entity incorporated in Luxembourg with company number B196856, having its registered office at 40, Avenue Monterey, L-2163 Luxembourg, and authorised by the Commission de Surveillance du Secteur Financier (CSSF) in Luxembourg as a payment institution (licence number Z00000012) and crypto-assets service provider (licence number N00000003). Investments in crypto-assets involve significant risks and may not be suitable for all investors. Please read the Risk Warning before investing in crypto-assets.

Robinhood Europe, UAB (“RHEU” or “Robinhood”) (company code: 306377915) is authorized and regulated by the Bank of Lithuania (“BoL”) as a financial brokerage firm, crypto-asset service provider, and payment institution. RHEU’s registered address is: Vilniaus g. 33-201, LT-01402 Vilnius, Lithuania; website. RHEU’s corporate data is collected and stored with the Register of Legal Entities of the Republic of Lithuania.

5793119

Robinhood Markets, Inc., 85 Willow Road, Menlo Park, CA 94025. © 2026 Robinhood. All rights reserved.
Follow us on

Classic Stock Tokens are derivative contracts between you and Robinhood. They are priced at the prices of the underlying securities without granting rights to them. Classic Stock Tokens carry a high level of risk and are not appropriate for all investors. Investors may lose up to the full amount of their invested capital due to market conditions or the insolvency of Robinhood. Please review the Description of the Services, Financial Instruments, and Risks and the Key Information Document and fully understand all associated risks before investing.

Robinhood partners with J.P. Morgan Asset Management to offer access to the EUR Liquidity LVNAV Money Market Fund. View Key Information Document. Your interest rate is based on the MMF’s published yield and may vary from day to day. Robinhood may boost your APY to offer a higher overall rate. Robinhood is not required to assess, and will not assess, the appropriateness of this product for you.

Perpetual futures trading involves significant risk and is not appropriate for all investors. Please carefully consider if investing in such financial instruments is appropriate for you based on your specific experience, risk tolerance, and financial situation. Restrictions and eligibility requirements apply.

Bitstamp Europe S.A., an entity incorporated in Luxembourg with company number B196856, having its registered office at 40, Avenue Monterey, L-2163 Luxembourg, and authorised by the Commission de Surveillance du Secteur Financier (CSSF) in Luxembourg as a payment institution (licence number Z00000012) and crypto-assets service provider (licence number N00000003). Investments in crypto-assets involve significant risks and may not be suitable for all investors. Please read the Risk Warning before investing in crypto-assets.

Robinhood Europe, UAB (“RHEU” or “Robinhood”) (company code: 306377915) is authorized and regulated by the Bank of Lithuania (“BoL”) as a financial brokerage firm, crypto-asset service provider, and payment institution. RHEU’s registered address is: Vilniaus g. 33-201, LT-01402 Vilnius, Lithuania; website. RHEU’s corporate data is collected and stored with the Register of Legal Entities of the Republic of Lithuania.

5793119

Robinhood Markets, Inc., 85 Willow Road, Menlo Park, CA 94025. © 2026 Robinhood. All rights reserved.