Why hasn't my order been filled? | Robinhood

Why hasn't my order been filled?

There are a few reasons why your stock orders might not have been filled yet.

Keep in mind

Our app will show you the equivalent Greenwich Mean Time (GMT) or British Summer Time (BST) that matches up with the US Eastern times (ET) for trading hours. For example, 9:30 AM ET is 5 hours behind GMT and 4 hours behind BST, so will either be 2:30 PM GMT or 1:30 PM BST.

Limited volume

Your order won’t be filled if there aren’t enough shares available at the specified price or number. This occurs most frequently with large orders placed on low-volume securities. Keep in mind that there must be a buyer and seller on both sides of the trade for an order to execute.

Market open conditions

If a market center starts trading later than market open, you may see delays in your order getting filled. Also, if trading volatility is high, it might prevent the order from filling immediately once the market opens.

Extended hours

During extended-hours trading, orders may not fill or have limited tradability due to lower volume and wider price spreads as compared to trading during regular market hours (9:30 AM–4 PM ET). The list of symbols that are eligible for fractional orders may differ from the list of symbols that are eligible for whole-share orders.

Overnight hours

During overnight hours trading, only whole-share limit orders can be traded and some orders may not fill or have limited tradability due to lower volume and wider spreads as compared to trading during regular market hours. The list of symbols that are eligible for trading during overnight hours will be a subset of those eligible for trading during extended and regular market hours.

Limited support at execution venues

Orders that exceed certain price or quantity thresholds may not be supported by our venues. When a stock is no longer supported on Robinhood, we go ahead and cancel any pending orders for you.

Limit or stop price hasn’t been reached

If your stop or limit price hasn’t been reached, your order will remain pending until there’s a buyer or seller willing to trade at your specified price. Keep in mind, the price displayed on the Robinhood app is the last trade price on a Nasdaq exchange (the Nasdaq Stock Market, NASDAQ OMX BX, or NASDAQ OMX PHLX) or the last trade price on BOATS ATS, not the price at which shares are currently available. This means that if there are no shares currently available at your limit price, your trade may not execute—even if your limit price is the same as the price displayed.

Limit price reached, but order not filled

The success of your limit order isn’t necessarily due to time and price priority on the markets. The order fill rate depends on a number of elements, like market volatility, size and type of order, market conditions, and system performance.

Unstable market conditions

When there is a massive price drop or spike and no purchases or sales, respectively, a market order may not be filled. While rare, this can occur when there are market halts for price volatility.

Disclosures

All investments involve risks, including the loss of principal. Investors should consider their investment objectives and risks carefully before investing. Trading during extended or overnight hours comes with additional risks such as lower liquidity and higher volatility. You can learn more in the Extended-Hours Trading Disclosure.

Robinhood U.K. Ltd (Robinhood UK) is a company registered in England and Wales (09908051) and is authorised and regulated by the Financial Conduct Authority (FRN: 823590). Robinhood UK onboards UK customers and has the lead customer relationship with UK customers in relation to their use of the Robinhood UK app and website. Robinhood UK introduces UK customers to Robinhood Securities, LLC for order routing, execution, clearing, settlement, arranging custody services and margin lending to eligible UK customers with margin accounts. Robinhood Securities, LLC is regulated in the US by the SEC and FINRA. Robinhood UK and Robinhood Securities, LLC are subsidiaries of Robinhood Markets, Inc.

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All investing involves risk and a loss of principal is possible.

Robinhood U.K. Ltd (Robinhood UK) is authorised and regulated by the Financial Conduct Authority (FRN: 823590). Robinhood UK onboards UK customers and has the lead customer relationship with UK customers in relation to their use of the Robinhood UK app and website. Robinhood UK introduces UK customers to Robinhood Securities, LLC for order routing, execution, clearing, settlement, arranging custody services and margin lending to eligible UK customers with margin accounts. Robinhood Securities, LLC is regulated in the U.S. by the SEC and FINRA. Robinhood UK and Robinhood Securities, LLC are subsidiaries of Robinhood Markets, Inc.

Robinhood U.K. Ltd is a private limited company registered in England and Wales (09908051).

Robinhood does not provide investment advice. Individual investors should make their own decisions.

Commission-free trading of stocks refers to $0 commissions for Robinhood self-directed individual brokerage accounts that trade U.S. listed securities and ADRs. Keep in mind, other costs such as regulatory fees may apply to your brokerage account. Please see Robinhood UK’s Fee Schedule to learn more.

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© 2024 Robinhood. All rights reserved.
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All investing involves risk and a loss of principal is possible.

Robinhood U.K. Ltd (Robinhood UK) is authorised and regulated by the Financial Conduct Authority (FRN: 823590). Robinhood UK onboards UK customers and has the lead customer relationship with UK customers in relation to their use of the Robinhood UK app and website. Robinhood UK introduces UK customers to Robinhood Securities, LLC for order routing, execution, clearing, settlement, arranging custody services and margin lending to eligible UK customers with margin accounts. Robinhood Securities, LLC is regulated in the U.S. by the SEC and FINRA. Robinhood UK and Robinhood Securities, LLC are subsidiaries of Robinhood Markets, Inc.

Robinhood U.K. Ltd is a private limited company registered in England and Wales (09908051).

Robinhood does not provide investment advice. Individual investors should make their own decisions.

Commission-free trading of stocks refers to $0 commissions for Robinhood self-directed individual brokerage accounts that trade U.S. listed securities and ADRs. Keep in mind, other costs such as regulatory fees may apply to your brokerage account. Please see Robinhood UK’s Fee Schedule to learn more.

UK Privacy policy

© 2024 Robinhood. All rights reserved.