Why was my order rejected?

A number of reasons can cause your order to be cancelled or rejected. The following are some of the more common reasons why.

• Your order was routed to a broker that can’t accept it: An order might be routed to one of our executing brokers that can’t accept it. If this happens, simply reenter the order, and one of our stock brokers will make sure it gets routed appropriately.
• Your limit order is too aggressive: A limit order may also be rejected if it fails one of our risk checks. Risk checks help us to identify orders that don't quite make sense in the context of where the stock is currently trading in the market, such as a $1,000 limit sell order for a stock currently trading at $5. This means that your order may be cancelled if the price of the security moves significantly away from your limit or stop price and is then seen as too aggressive.
• You incorrectly placed a stop order: A stop order converts to a market order or a limit order once the stock reaches your stop price. However, if you set a stop order for a stock at its current price, we’ll reject your order. Additionally if you set a stop order which would execute immediately (e.g. a buy stop order below the current market price or a sell stop order above the current market price), we’ll reject your order.
• The stock executed a split: If a stock undergoes a reverse split, we’re required to cancel all open orders.
• Margin call risk: Good-til-cancelled (GTC) buy orders could be cancelled if your brokerage account doesn't have enough buying power to support them. Buying power is the amount of money you can use to purchase stocks. While having negative buying power doesn't necessarily mean that you're in a margin call, we cancel these orders because they would put you at a much higher risk of a margin call.

All investments involve risks, including the loss of principal. Investors should consider their investment objectives and risks carefully before investing.

Robinhood U.K. Ltd (Robinhood UK) is a company registered in England and Wales (09908051) and is authorised and regulated by the Financial Conduct Authority (FRN: 823590). Robinhood UK onboards UK customers and has the lead customer relationship with UK customers in relation to their use of the Robinhood UK app and website. Robinhood UK introduces UK customers to Robinhood Securities, LLC for order routing, execution, clearing, settlement, arranging custody services and margin lending to eligible UK customers with margin accounts. Robinhood Securities, LLC is regulated in the US by the SEC and FINRA. Robinhood UK and Robinhood Securities, LLC are subsidiaries of Robinhood Markets, Inc.