Robinhood Financial Concierge Tax and Estate Agreement | Robinhood

Robinhood Financial Concierge Tax and Estate Agreement

READ THIS CONCIERGE TAX AND ESTATE PILOT AGREEMENT CAREFULLY.

BY CLICKING “I AGREE,” ENROLLING IN, OR USING THE CONCIERGE TAX AND ESTATE PILOT SERVICES, YOU AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE, DO NOT ENROLL OR USE THESE SERVICES.

1. Parties and Acceptance

This Robinhood Financial Concierge Tax and Estate Pilot Agreement (this “Agreement”) is between:

  • Robinhood Financial LLC and its applicable affiliates (collectively, “Robinhood,” “we,” or “us”), and
  • The individual Robinhood customer who enrolls in the Concierge tax and estate pilot (“you” or “Customer”).

This Agreement supplements your existing Robinhood customer and account agreements. If there is a conflict between those agreements and this Agreement about the Pilot Services (defined in this agreement), this Agreement governs for the Pilot Services only.

2. Program Overview and Duration

2.1 Program Overview Under this Agreement, Robinhood makes available to eligible Concierge customers a limited pilot program that provides access to:

  • Tax filing services delivered through Tickmark, Inc. d/b/a Taxfyle (“Taxfyle”) and its network of independent tax professionals using the Taxfyle platform, and
  • Estate planning services delivered through Vanilla Technologies Inc. (“Vanilla”) and its estate planning platform,
  • together, the “Pilot Services.”

The Pilot Services are offered for a limited time, to a limited number of customers, and for evaluation purposes.

2.2 Pilot Period

The Pilot Services are currently scheduled to be available to enrolled customers from on or about January 12, 2026 through April 15, 2026 (the “Pilot Period”), unless changed or ended in accordance with Section 9. The Pilot Period will begin for Robinhood customers once they complete the eligibility activity and accept these terms.

If the Robinhood app, your enrollment materials, or other disclosures show a different start date for the pilot, that information will be disclosed to you beforehand and control for your use of the Pilot Services.

2.3 Duration of Access to Robinhood Pilot Features

Your access to Robinhood features made available through the Pilot Services, including:

  • The Concierge Pilot hub,
  • Any in-app experiences that surface your tax and estate planning status, and
  • Appointment scheduling with a Robinhood financial professional related to the Pilot Services, which begins when Robinhood confirms your enrollment and continues until the earliest of:
    • The end of the Pilot Period,
    • The date your participation is terminated or suspended under Section 9, or
    • The date you are no longer eligible for the Pilot Services.

After that time, you may lose access within the Robinhood app to the Concierge Pilot hub and to any embedded or linked Pilot experiences, even if you still have a relationship directly with Taxfyle or Vanilla. Notwithstanding the previous sentence, you will retain access to your Taxfyle and Vanilla accounts directly through those platforms.

2.4 Duration of Access to Third-Party Provider Services through The Pilot

2.4.1 Access Window for Taxfyle through Robinhood

Your ability to initiate a new tax engagement with an independent tax professional through the Taxfyle platform via the Pilot Services is limited to:

  • The Pilot Period, or
  • Any shorter enrollment or initiation window for a given tax year that is shown in the app or in your enrollment materials.

After that window closes:

  • You will no longer be able to start new tax engagements through the Pilot Services, and
  • The Taxfyle integration or links inside the Robinhood app may no longer be available.

However, you may continue to access your Taxfyle account, prior returns, and any services you arrange directly with Taxfyle, if and as allowed under Taxfyle’s own terms.

2.4.2 Access Window for Vanilla through Robinhood

Your ability to initiate a new estate planning engagement or to generate new estate planning documents through the Vanilla platform via the Pilot Services is limited to:

  • The Pilot Period, or
  • Any shorter enrollment or initiation window for the estate planning offering that is shown in the app or in your enrollment materials.

After that window closes:

  • You will no longer be able to start new estate planning engagements or new document generation through the Pilot Services, and
  • The Vanilla integration or links inside the Robinhood app may no longer be available.

However, you may continue to access your Vanilla account and any estate planning materials directly from Vanilla, if and as allowed under Vanilla’s own terms.

2.4.3 In Progress Third-Party Work

If the Pilot Period ends or your participation in the Pilot Services ends:

  • Any existing engagement you already have with a Third-Party Provider (for example, a Taxfyle tax professional or an estate planning attorney) does not automatically terminate, and
  • That relationship will continue or end according to the Third-Party Provider’s own terms, not this Agreement.

The Pilot Services may no longer surface that engagement inside the Robinhood app, and Robinhood has no obligation to maintain in-app access to Third-Party Provider services after the end of the Pilot Period.

3. Relationship of The Parties

3.1 Independent Third-Party Providers

Taxfyle, Vanilla, and any tax, accounting, legal, or estate planning professionals you work with through them (collectively, “Third-Party Providers”) are independent from Robinhood. They are not employees, agents, or representatives of Robinhood, and they provide services to you under their own contracts and terms.

3.2 No Professional Services from Robinhood

Robinhood and its employees do not provide tax, legal, or estate planning services under this Agreement. Any such advice or services are provided solely by Third-Party Providers.

3.3 Additional Terms

Your use of the Pilot Services is also governed by:

  • The Robinhood customer and account agreements that apply to your Robinhood accounts,
  • Robinhood’s applicable disclosures and privacy notices, and
  • The separate terms, conditions, and privacy policies of Taxfyle, Vanilla, and any Third-Party Providers.

You are responsible for reviewing those additional terms before using the Pilot Services.

4. Eligibility and Enrollment

4.1 Eligibility

To enroll and remain in the Pilot Services, you must:

  • Meet the Concierge eligibility criteria that Robinhood sets for the pilot (for example, minimum assets under management or other qualifications described in your invitation or in the app), and
  • Complete any required qualifying transfer or other steps described in the enrollment flow between the date when Robinhood notifies you of your eligibility to apply for the Pilot Services (via email, push, or in-app notification) and March 15, 2026.

Robinhood may change eligibility criteria or decline enrollment in its discretion, as permitted by law.

4.2 Enrollment

You may be invited to enroll by in-app message, email, or other channel. To enroll, you must:

  • Review this Agreement and any disclosures presented to you, and
  • Click to indicate your agreement to these terms and consent to the data sharing described in Section 7.

4.3 Limited Availability

The Pilot Services are available only to a limited number of invited customers. Enrollment may be capped, and Robinhood may choose not to accept new participants once capacity is reached.

5. Description of Pilot Services and Service Duration

5.1 Tax Filing Services through Taxfyle

5.1.1 Scope and Covered Tax Year

Through an embedded or linked Taxfyle experience within your Robinhood Concierge hub, you may:

  • Submit tax information, documents, and questionnaires,
  • Be matched with an independent tax professional working through Taxfyle, and
  • Have your U.S. federal and applicable state income tax returns prepared and, where available, electronically filed for 2025 tax year.

The Pilot Services cover only returns that are initiated during the applicable Taxfyle access window (described in Section 2.4.1). The Pilot Services do not guarantee preparation or filing of prior year or future year returns.

5.1.2 Platform Features

Depending on your eligibility and the specific configuration of the Pilot Services, the Taxfyle experience may enable you to:

  • Upload prior year tax returns and supporting documents,
  • Import certain tax documents and information from your Robinhood accounts,
  • Aggregate documents from external institutions using integrated tools,
  • Securely message with your assigned tax professional, and
  • Track the status of your return, including whether additional information is needed or a return has been filed.

5.1.3 Engagement with Tax Professionals

Any engagement for tax preparation, review, filing, or advice is between you and the independent tax professional or Taxfyle. That relationship is governed by the Taxfyle terms and any engagement letters or disclosures presented in the Taxfyle platform. Robinhood is not a party to that engagement.

5.1.4 No Responsibility for Tax Professionals

Robinhood does not select, supervise, or control tax professionals, does not review or approve their work, and is not responsible for any acts, errors, or omissions of Taxfyle or any tax professional.

5.2 Estate Planning Services through Vanilla

5.2.1 Scope of Services

Through an embedded or linked Vanilla experience, you may:

  • Complete estate planning intake questionnaires,
  • Upload financial and personal information,
  • View proposed estate planning structures and documents (for example, wills and trusts), and
  • Coordinate with estate planning professionals made available through Vanilla or separately engaged by you, where applicable.

Estate planning services available through the Pilot are limited to the estate planning engagement(s) you initiate during the Vanilla access window described in Section 2.4.2.

5.2.2 Platform Features

Depending on your eligibility and configuration, Vanilla may allow you to:

  • Organize asset, family, and beneficiary information,
  • Generate draft estate planning documents based on your inputs,
  • Receive reminders and status information regarding your estate planning progress, and
  • Download final estate planning documents once completed.

5.2.3 No Legal Representation by Robinhood

Any legal services or advice related to estate planning are provided by attorneys or other appropriate professionals, not by Robinhood. Any attorney-client relationship formed is solely between You and that attorney. Robinhood does not provide legal advice, does not act as your attorney, and does not review or approve your estate planning documents for legal sufficiency.

5.3 Role of Robinhood Concierge Solution Managers

5.3.1 Support Role

As part of the Pilot Services, you may be able to schedule time with a Robinhood financial professional “Robinhood Concierge Solution Manager,” such as a Certified Financial Planner™ professional, to help you understand how your tax and estate planning activities interact with your broader financial picture and your Robinhood accounts.

5.3.2 No Tax or Legal Advice

Any Robinhood Concierge Solution Manager support in connection with the Pilot Services is limited to general financial education and coordination. Robinhood advisors will not:

  • Provide tax advice or prepare or sign your tax returns,
  • Provide legal or estate planning advice, or
  • Provide personalized investment recommendations that would constitute a recommendation under Regulation Best Interest or similar standards, unless clearly disclosed under separate advisory terms that apply to you.

Your access to these Robinhood Concierge Solution Manager interactions in connection with the Pilot Services is limited to the Pilot Period.

6. Your Responsibilities

6.1 Accuracy and Completeness

You are solely responsible for:

  • Providing accurate, current, and complete information and documents to Robinhood, Taxfyle, Vanilla, and any Third-Party Providers,
  • Promptly responding to requests for additional information, and
  • Reviewing and confirming the accuracy of any tax returns or estate planning documents before they are signed, filed, or otherwise finalized.

6.2 Timely Filing and Payment

You are responsible for:

  • Ensuring that any tax returns are filed by applicable deadlines,
  • Paying any taxes, interest, and penalties you owe, and
  • Maintaining copies of your tax returns and estate planning documents.

6.3 Compliance with Laws and Terms

You must comply with all applicable laws and all terms that apply to your Robinhood accounts, this Agreement, and the Taxfyle and Vanilla platforms. Robinhood may suspend or terminate your participation in the Pilot Services if you violate any of these terms.

7. Data Sharing And Privacy

7.1 Authorization to Share Information

By clicking “I agree” and enrolling in the Pilot Services, you authorize:

  • Robinhood to share your information with Taxfyle, Vanilla, and applicable Third-Party Providers as reasonably necessary to provide and support the Pilot Services, and
  • Taxfyle, Vanilla, and Third-Party Providers to share information about your use of their services back with Robinhood for the purposes described below.

7.2 Information Robinhood May Share

Robinhood may share information such as:

  • Your name, contact information, date of birth, and other identifying details,
  • Relevant information about your Robinhood accounts and transactions, including tax reporting information and holdings, as needed to support tax or estate services, and
  • Information about your eligibility and enrollment status in the Pilot Services.

7.3 Information Robinhood May Receive

Robinhood may receive information such as:

  • Status updates about your tax filing and estate planning progress,
  • Information about which services you selected and whether they are complete, and
  • Other information reasonably necessary to operate, support, and evaluate the Pilot Services.

Robinhood does not require full copies of your tax returns or estate planning documents from the Third-Party Providers, but may receive those documents if reasonably needed for the services you select and you provide consent for the Third-Party Providers to give Robinhood that information.

7.4 Use of Information

Robinhood will use your information in line with its Privacy Policy and disclosures, including to:

  • Determine your eligibility for the Pilot Services,
  • Facilitate your access to Taxfyle and Vanilla,
  • Operate, maintain, and improve the Pilot Services and related Concierge offerings, and
  • Comply with legal, regulatory, and supervisory obligations.

7.5 Joint Tax Returns

If you provide information regarding a spouse or other third party (e.g., for a joint tax return), you represent that you have obtained all necessary consents to share that information with Robinhood and the Third-Party Providers.

7.6 Third-Party Provider Privacy Practices

Taxfyle, Vanilla, and any Third-Party Providers will use and protect your information under their own privacy policies and terms of use. Robinhood is not responsible for their independent privacy or security practices. You should review their policies and terms before using their services.

8. Fees

8.1 Customer Fees

You are in no way obligated to pay fees to Robinhood or the Third-Party Providers in exchange for receiving access to the Pilot Services.

8.2 Third-Party Compensation

Taxfyle and Vanilla will be compensated by Robinhood under separate agreements. Robinhood will subsidize the cost of the Pilot Services. You are not responsible for any amounts owed by Robinhood to Taxfyle or Vanilla.

8.3 Other Costs

You are responsible for any costs outside of the Pilot Services, including taxes owed and any separate fees you agree to pay to your own legal, tax, or financial professionals.

9. Term, Suspension, and Termination

9.1 Your Right to Stop Using the Pilot Services

You may stop using the Pilot Services at any time by discontinuing use of the Taxfyle and Vanilla experiences or by contacting Robinhood support to request removal from the Pilot. Ending your participation in the Pilot Services will not by itself close your Robinhood accounts.

9.2 Robinhood’s Rights

Robinhood may, at any time and as permitted by law:

  • Change, suspend, or terminate all or part of the Pilot Services,
  • Change your eligibility for the Pilot Services, or
  • End this Agreement with respect to some or all customers,

with or without notice, subject to any notice obligations under applicable law.

9.3 Effect of Termination or End of Pilot Period

If the Pilot Services are discontinued, the Pilot Period ends, or your participation ends:

  • Your access to the Concierge Pilot hub and any embedded or linked Pilot experiences within Robinhood may be removed,
  • You may be able to continue to access your Taxfyle or Vanilla accounts directly, if those providers allow it under their terms, and
  • Sections of this Agreement that by their nature should survive will continue to apply, including Sections 6 through 11.

The end of the Pilot Period does not by itself cancel any engagement you have directly with a Third-Party Provider.

10. Disclaimers And Limitation Of Liability

10.1 No Tax or Legal Advice from Robinhood

Except as specifically provided in any separate written advisory agreement you may have with Robinhood, Robinhood does not provide tax, legal, or estate planning advice. Any such advice is provided solely by Third-Party Providers.

10.2 No Guarantee of Results

Neither Robinhood nor any Third-Party Provider guarantees:

  • Any particular tax outcome, such as a refund amount, tax liability, or audit result, or
  • Any particular estate planning outcome, such as the tax treatment or enforceability of any estate planning structure.

10.3 Third-Party Providers

To the fullest extent permitted by law, Robinhood is not responsible for:

  • Any acts, errors, or omissions of Taxfyle, Vanilla, or any Third-Party Provider, or
  • Any disputes between you and any Third-Party Provider.

Any claims related to professional services must be directed to the applicable Third-Party Provider.

10.4 Service Availability

The Pilot Services, and the Taxfyle and Vanilla platforms, may be unavailable or experience interruptions or delays. Robinhood is not liable for any unavailability, interruptions, or data loss arising from such issues, except as required by law.

10.5 Limitation of Liability

The pre-dispute arbitration and class action waiver provisions in your RHF-RHS Customer Agreement apply to this Agreement and your use of the Pilot Services. In addition, to the fullest extent permitted by law, Robinhood will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any lost profits or opportunities, arising out of or relating to the Pilot Services, even if advised of the possibility of such damages.

11. Miscellaneous

11.1 Governing Law

This Agreement is governed by the same law that governs your primary Robinhood customer agreement for your brokerage account, without regard to conflict of laws rules.

11.2 Entire Agreement or Conflicts

This Agreement supplements, and does not replace, your other agreements with Robinhood. Together with those agreements and the applicable Taxfyle, Vanilla, and Third-Party Provider terms, this Agreement contains the entire understanding regarding the Pilot Services. If there is a conflict about the Pilot Services between this Agreement and another Robinhood agreement, this Agreement will control the Pilot Services.

11.3 Changes to this Agreement

Robinhood may update this Agreement. Updated terms will be provided to you in the app or through other appropriate means. If you continue to use the Pilot Services after changes become effective, you are deemed to accept the updated Agreement.

11.4 Electronic Records and Signatures

You agree that:

  • This Agreement may be presented, accepted, and stored electronically, and
  • Your click to accept or similar electronic action has the same effect as a handwritten signature.

11.5 Contact

If you have questions about this Agreement or the Pilot Services, contact us.

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All investing involves risk.

Brokerage services are offered through Robinhood Financial LLC, (“RHF”) a registered broker dealer (member SIPC), and clearing services through Robinhood Securities, LLC, (“RHS”) a registered broker dealer (member SIPC). While there is no additional cost to use Robinhood Legend, there are other fees associated with your brokerage account. Review the fee schedule for details.

Portfolio Management offered through Robinhood Asset Management, LLC (“Robinhood Strategies” or “RAM”), an SEC-registered investment advisor. For additional information about Robinhood Strategies, including about services, fees, risks, and conflicts of interest, review our firm’s brochure.

Futures and cleared swaps trading is offered by Robinhood Derivatives, LLC, (“RHD”) a registered futures commission merchant with the Commodity Futures Trading Commission (CFTC) and a Member of the National Futures Association (NFA). RHD is not FDIC insured or SIPC protected.

Cryptocurrency services are offered through an account with Robinhood Crypto, LLC (“RHC”) (NMLS ID: 1702840). Robinhood Crypto is licensed to engage in virtual currency business activity by the New York State Department of Financial Services. Review a list of RHC's licenses for more information. Cryptocurrency held through Robinhood Crypto is not FDIC insured or SIPC protected.

The Robinhood spending account is offered through Robinhood Money, LLC (“RHY”) (NMLS ID: 1990968), a licensed money transmitter. Review a list of our licenses for more information.

The Robinhood Cash Card is a prepaid card issued by Sutton Bank, Member FDIC, pursuant to a license from Mastercard® International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

Robinhood Gold Card is subject to credit approval and underwriting. Robinhood Gold Card is offered by Robinhood Credit, Inc., and is issued by Coastal Community Bank, pursuant to a license from Visa U.S.A. Inc. Robinhood Credit, Inc. (“RCT”), is a financial technology company, not a bank.

Robinhood Gold is a subscription-based membership program of premium services offered through Robinhood Gold, LLC (“RHG”).

RHF, RHS, RAM, RHD, RHC, RHY, RCT, and RHG are affiliated entities and wholly owned subsidiaries of Robinhood Markets, Inc. RHF, RHS, RAM, RHD, RHC, RHY, RCT, and RHG are not banks. Investing products offered by RHF are not FDIC insured and involve risk, including possible loss of principal.

RHY is not a member of FINRA, and products are not subject to SIPC protection, but funds held in the Robinhood spending account and Robinhood Cash Card account may be eligible for FDIC pass-through insurance (review the Robinhood Cash Card Agreement and the Robinhood Spending Account Agreement).

Funds held in your Robinhood Cash Card account at Sutton Bank are eligible for FDIC insurance up to $250,000 and will not accrue or pay any interest. The availability of FDIC insurance is contingent upon Robinhood maintaining records acceptable to the FDIC, as receiver, if Sutton Bank should fail. FDIC insurance limits apply collectively to all of your deposits held at Sutton Bank.

Options trading entails significant risk and is not appropriate for all customers. Customers must read and understand the Characteristics and Risks of Standardized Options before engaging in any options trading strategies. Options transactions are often complex and may involve the potential of losing the entire investment in a relatively short period of time. Certain complex options strategies carry additional risk, including the potential for losses that may exceed the original investment amount.

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Robinhood, 85 Willow Road, Menlo Park, CA 94025. © 2026 Robinhood. All rights reserved.