Effective Date: May 17, 2023
If you are a California resident, please also see the “Notice to California and Virginia Residents” section below. If you have a Robinhood account, or have taken steps to register for an account, you can also review the Robinhood Financial and Robinhood Securities RHF and RHS Financial Privacy Notice; Robinhood Crypto RHC Financial Privacy Notice; and Robinhood Money RHY Financial Privacy Notice, for a summary of our practices regarding the personally identifiable financial information we collect about you.
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We collect information you provide when you use our Services or otherwise engage or communicate with us as described below.
As is true of many digital platforms, we also collect certain information about you automatically when you use our Services, as described below.
We also obtain information about you from other sources as described below.
We use the information we collect for purposes described below or as otherwise described to you at the point of collection:
We are committed to maintaining your trust, and we want you to understand when and with whom we share information about you. We share information about you in the instances described below.
We share information with others in an aggregated or otherwise de-identified form that does not reasonably identify you.
We use third-party advertising and analytics services to better understand your online activity and serve you targeted advertisements. For example, we use Google Analytics and you can review the “How Google uses information from sites or apps that use our services” linked here: http://www.google.com/policies/privacy/partners/ for information about how Google processes the information it collects. These companies collect information about your use of our Services and other websites and online services over time through cookies, device identifiers, or other tracking technologies. The information collected includes your IP address, web browser, mobile network information, pages viewed, time spent, links clicked, and conversion information. We and our third-party partners use this information to, among other things, analyze and track data, determine the popularity of content, and deliver advertisements targeted to your interests on our Services and other platforms, as well as to provide advertising-related services to us such as reporting, attribution, analytics, and market research.
For more information about interest-based ads, including to learn about options for opting out of having your web browsing information used for targeted advertising purposes, please visit www.aboutads.info/choices. You should also review your mobile device settings and controls for features that allow you to opt out or opt in to having certain information collected for behavioral advertising purposes. Please note, as a self-directed broker-dealer, we do not advertise on behalf of specific securities or investment options on our Services.
Some web browsers transmit “do-not-track” signals to websites. We currently don’t take action in response to these signals.
Account profile. You can update certain account profile information by logging into your account. For example, you may choose to upload a photograph of yourself, but are not required to in order to use our services. You may also choose to update your username. Please note that any changes you make to your account profile must be in accordance with our App Use Standards.
Profile visibility. Your Pay & Request profile will be visible to anyone on Robinhood unless you adjust your profile visibility settings. You may opt-out of Pay & Request profile visibility at any time.
Access to your device data. You may disconnect our mobile app’s access to certain stored device information through your device’s settings. For instance, you can withdraw permission for the app to access your contact list or photo gallery.
How to control your communications preferences. You can stop receiving promotional emails from us by clicking the “unsubscribe” link in those emails. We may still send you service-related or other non-promotional communications, such as account notifications, receipts, security notices and other transactional or relationship messages.
Affiliate sharing opt out. In some cases, you can limit sharing between Robinhood affiliates. Please see our RHF and RHS Financial Privacy Notice, our RHC Financial Privacy Notice, and RHY Financial Privacy Notice for more details. If you want to exercise this right, please contact us at email@example.com.
Disabling certain data sharing. You can limit how we share your data with our marketing partners to more effectively market our Services to you across sites and apps. When disabled, we will no longer share personal information with these partners for these purposes.
Cookie controls. Many web browsers are set to accept cookies and similar tracking technologies by default. If you prefer, you can set your browser to delete or reject these technologies. If you choose to delete or reject these technologies, this could affect certain features of our Services. If you use a different device, change browsers, or delete the opt-out cookies that contain your preferences, you may need to perform the opt-out task again.
This section provides additional details about the personal information we collect about California and Virginia residents and the rights afforded to them under the California Consumer Privacy Act (“CCPA”) and the Virginia Consumer Data Protection Act (“VCDPA”). Please note that the CCPA does not apply to what is referred to as nonpublic personal information collected by financial institutions (like Robinhood), as that information is subject instead to other financial privacy laws. Additionally, the VCDPA does not apply to any Robinhood entities that are financial institutions. As a result, the CCPA and VCDPA do not apply to most of the information that Robinhood collects.
Subject to certain limitations and exceptions, the CCPA and VCDPA provide California and Virginia residents, respectively, with certain rights. Depending on the state in which you are a resident, you may have the right to:
We do not sell information about you to third parties. In order to help Robinhood deliver advertising and marketing on other platforms, we do allow third parties to collect information through our Services. Please see the “Third-Party Tracking and Online Advertising” section above for more details, including choices available to you.
We collect the following categories of personal information: identifiers (such as name, email address and IP address), Internet or other electronic network activity information (such as engagement with promotional messages and ads), and inferences (such as gender, based on your first name). For California residents, the preceding list reflects Robinhood’s processing in the past 12 months. For more details about the information we collect (including the categories of sources of this information) as well as the purposes for processing, please see the “Information We Collect and How We Collect It” section above. We share this information with the categories of third parties described in the “Disclosures of Information” section above.
California and Virginia residents may make a request to exercise rights under the CCPA and VCDPA, respectively, that are not otherwise exempt under applicable law. If you are a Robinhood app user, a request may be made by logging into your Robinhood account, navigating to the Security and Privacy menu, and selecting the option to either Download Personal Data or Request Data Deletion. You may also request assistance by sending an email to firstname.lastname@example.org. We may verify the request by asking you to provide information that matches information we have on file about you. You can also designate an authorized agent to exercise these rights on your behalf, but we will require proof that the person is authorized to act on your behalf and may also still ask you to verify your identity with us directly. If you are a Virginia resident and Robinhood is unable to satisfy your request to exercise a right available to you under the VCDPA, you are entitled to appeal our decision by emailing email@example.com.
We do not knowingly collect or solicit any information from anyone under the age of 13 on these Services. In the event we learn that we have inadvertently collected personal information from a child under age 13, we will take reasonable steps to delete that information. If you believe that we might have any information from a child under 13, please contact us at firstname.lastname@example.org.
Our Services are currently designed for use only in the United States. If you are using our Services from another jurisdiction, your information may be processed in the United States or other countries that may not provide levels of data protection that are equivalent to those of your home jurisdiction.