How do I get onboarded?
Get onboarded in 5 quick steps!
1. Pick an appropriate email ID
Ideally, please use an email tied to an existing, active, Coupa Supplier Portal (CSP) account. If there isn’t an existing CSP account, please use a generic departmental email (e.g., Accounts Receivable@ or Billing@) (v. a personal email). The individual(s) managing that email must be active, knowledgeable, and able to promptly submit information required for onboarding.
2. Open the Welcome Email
- Look for an email from Robinhood via Coupa (do_not_reply@supplier.coupahost.com). If needed, check your Spam folder! (Note: If you can’t find the Welcome Email, write to procurement@robinhood.com).
- Login or create an account using the email you’ve picked. Click the "Continue” button.
3. Complete the Onboarding Form
- Log in to CSP. Ignore Coupa setup pop-ups.
- Access the Onboarding form via:
- Business Profile > Information Requests > Robinhood.
- Click “Submit for Approval”.
- You’ll see a confirmation banner at the top of your screen.
4. Respond promptly to clear any follow-up items
- Regularly monitor CSP notifications or emails.
- Promptly fix errors, provide clarifications, and submit any additional documentation needed.
5. Activation
- Once approved, your vendor profile will be active. This will allow you to receive Purchase Order(s) (PO) from Robinhood. (Remember, you need a PO in order to submit invoices!)
- For information on how to submit invoices, please refer to the "Getting Paid" tab.
Robinhood third-party policies
We expect each vendor to uphold the highest standards of integrity and business ethics, per this Vendor Code of Conduct. The Robinhood Non-Employee Travel Policy applies to all contractors, consultants, external legal service providers, contingent workers, and vendors who seek reimbursement for travel expenses.
We expect each vendor to uphold the highest standards of integrity and business ethics, per this Vendor Code of Conduct. The Robinhood Non-Employee Travel Policy applies to all contractors, consultants, external legal service providers, contingent workers, and vendors who seek reimbursement for travel expenses.