Robinhood Fern

What do I need to be onboarded?

Have your tax documents, payment details, and ownership information ready!

Information required for onboarding

1. Email address

Please use a generic departmental email (e.g., AccountsReceivable@ or Billing@), not a person-specific email.

2. Welcome email

Will be sent from “Robinhood via Coupa” (do_not_reply@supplier.coupahost.com), with subject line “Coupa Supplier Portal”. This email will link to the vendor onboarding page. Please respond promptly.

3. Tax documentation
  • For vendors registered within the U.S.: Please submit your signed and dated Form W9 (per the latest IRS template).
  • For all other Vendors: Please submit your Form W8 BEN/BENE (if interacting with U.S.-based Robinhood entities), or relevant equivalent tax forms, such as VAT ID forms (if interacting with non-U.S. based Robinhood entities).
4. Banking details

Must be stated on a letter issued by your bank, on the bank’s letterhead. Alternatively, please submit a voided check.

5. Company ownership details

You will be asked a few questions to determine whether there is a majority owner and if the company is publicly traded in the U.S.

Robinhood third-party policies

We expect each vendor to uphold the highest standards of integrity and business ethics, per this Vendor Code of Conduct. The Robinhood Non-Employee Travel Policy applies to all contractors, consultants, external legal service providers, contingent workers, and vendors who seek reimbursement for travel expenses.

We expect each vendor to uphold the highest standards of integrity and business ethics, per this Vendor Code of Conduct. The Robinhood Non-Employee Travel Policy applies to all contractors, consultants, external legal service providers, contingent workers, and vendors who seek reimbursement for travel expenses.

Robinhood Markets, Inc. © 2026 Robinhood. All rights reserved

Robinhood has a “No PO, No Pay” policy. Meaning, you won’t be paid unless your invoice cross-references a well-funded Purchase Order (PO). Helpful links:

• Here’s how you can ensure that your Robinhood PO has sufficient funds.

• Please submit invoices in the Coupa Supplier Portal. Robinhood does not support receiving invoices via email.