If you currently use a WonderFi app (like Bitbuy or Coinsquare), your eligible crypto account will be moved to Robinhood Canada over a series of phases.

We’re working with WonderFi to move most eligible customers and assets to Robinhood Canada while keeping your account safe and compliant with Canadian regulations.

You’ll be included in the move if, for example:

• You have an active, funded crypto account in good standing
• Your coins and account type are supported at Robinhood Canada
• You meet Canadian KYC, suitability, and residency requirements

You might not be moved if:

• The email on your account is already used for an active Robinhood US account (you’d need to close the US account first)
• You don’t meet Canadian regulatory requirements (for example, unresolved KYC, sanctions,)

You’ll get email and in‑app notifications from Coinsquare Capital Markets Ltd (CCML)/Bitbuy and Robinhood when it’s your turn to move or if your account isn’t eligible.

When your account is moved to Robinhood platform:

• Supported coins and cash balances
  • Supported crypto positions and CAD balances will be automatically available through into the Robinhood Canada platform. Your coins stay invested during the move.
• Staked ETH, SOL, and ADA
  • Supported ETH, SOL, and ADA staking balances will be available on Robinhood, however staking is not currently available.
• Personal and profile information
  • Key profile details (such as name, address, contact info, and suitability answers) are copied over so you don’t have to start from scratch. You may be asked to review or update this information in Robinhood later for regulatory refreshes.
• Investor limits and protections
  • Canadian crypto investment limits and investor classifications continue to apply after you move to the Robinhood platform.What does not move (or may change)

Some things will not move, or will work differently after you’re on the Robinhood platform:

Unsupported coins

Coinsquare and Bitbuy will delist and proactively sell coins that Robinhood won’t support. You’ll have time to sell, withdraw to another wallet, or otherwise manage those positions before they’re sold. If you don’t take action, any remaining value from unsupported coins will be moved as cash when the forced move happens.

Staked assets beyond ETH, SOL, and ADA

Other staked assets will be unstaked, with advance notice, so you can decide whether to transfer or sell them before the move. Any remaining value at the final forced move date will be moved as cash to Robinhood.

History, cost basis, and P&L

Historical trade data, position history, and P&L will not be ported into Robinhood at launch.

You’ll continue to be able to view your historical transactions and documents in the Coinsquare/Bitbuy app or via their channels even after it becomes read‑only.

Open activity at the time of the move

You may need to wait to move if you have open orders, pending deposits or withdrawals, or in‑flight crypto transfers. These must settle or be canceled before the move can complete.

Step 1: Start from your Coinsquare/Bitbuy app

1. Log in to the WonderFi app (such as Coinsquare/Bitbuy)
2. When your account is ready, you’ll see a banner or prompt inviting you to move to Robinhood
3. Tap the prompt to go to the Robinhood Canada app download page

Step 2: Download and log in to Robinhood

1. Download the Robinhood app from the Canadian app store
2. Open the app and enter the email you use with your existing account
3. Robinhood will recognize you as an existing Coinsquare/Bitbuy customer and start a custom onboarding flow

You’ll be asked to:

• Verify your identity (for example, with a selfie and/or ID check)
• Set a new Robinhood password

Step 3: Assets move and your Robinhood account goes live

• After your identity and account are confirmed, your supported Coinsquare assets and CAD balances will be accessed through the Robinhood platform
• Once the transitionis complete, you’ll see your crypto positions and cash in the Robinhood app and can start trading under Robinhood Canada platform

As the move rolls out:

• Your Coinsquare/Bitbuy app will enter read‑only mode once your account is marked ready to move. You’ll be able to log in, but not place new trades, deposits, or withdrawals.
• All of your open positions will be cancelled
• You’ll still be able to view past transactions, historical statements, and tax documents there for a period of time, even after you start using Robinhood.
• After the move is complete, WonderFi expects to fully shut down the legacy apps.

On Robinhood, crypto trading uses a simple, transparent fee model:

• Trading fee: 0.50% of the CAD value of the executed amount on each crypto buy and sell
• Minimum fee: $0.01 CAD per order
• No separate Robinhood account maintenance or deposit fees for trading crypto
• Robinhood does not take any portion of the bid‑ask spread; your cost to trade is the execution price plus the Robinhood fee

For full details and examples, review Trading fees.

The move is being rolled out gradually:

• You might see friends or other customers move before you. That’s expected and part of a phased plan based on account characteristics like balance, assets, and KYC status.
• If you’re not yet eligible, you’ll see a “not yet” or “coming soon” message and will get an email when it’s your turn.
• Eventually, all customers will be moved over to the Robinhood app. Any remaining supported assets from Coinsquare/Bitbuy will be transitioned to the Robinhood app so you can continue to access your funds and trade.

For questions about the move or your new Robinhood account: Contact Robinhood support from within the Robinhood app.

For questions about your legacy WonderFi account or app activity not related to the move: You can contact Bitbuy or Coinsquare support directly; Robinhood support may route you to WonderFi for specific issues that aren’t supported on Robinhood yet.