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< Robinhood Crypto Europe
Help Center > Robinhood Crypto Europe

Crypto support

How to contact support

How to contact support

You can talk to a live support agent 24/7 by chat. Get answers to anything from how to transfer your funds into your Robinhood Crypto account to questions about crypto trades, reward programs, and more. To contact support in the app:

  1. Select Account (person icon)
  2. Select Support
  3. Select Contact Support
Keep in mind

We only offer support in English at this time.

Past support chats

Past support chats

You can view your support chat history in the app:

  1. Select Account (person icon)
  2. Select Support
  3. Select Support chats

If you are having trouble logging in, you can also reach out to our email at cryptoeusupport@robinhood.com, and we will get back to you as soon as possible.

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Crypto markets are highly volatile, and trading or holding crypto can lead to loss of your assets. Crypto is not legal tender, and is not backed by any government or covered by any government compensation scheme.

Cryptocurrency services are offered for eligible EU customers through an account with Robinhood Europe, UAB (company number 306377915), with its registered address at Mėsinių 5, LT-01133 Vilnius, Lithuania (“RHEC”). RHEC is registered according to the regulatory requirements of the Republic of Lithuania as a virtual currency exchange and virtual currency depository wallet operator. RHEC is supervised by the Lithuanian Financial Crime Investigation Service under the Ministry of the Interior of the Republic of Lithuania. RHEC is registered under the applicable Polish law as a virtual assets service provider (VASP) in the Register of Virtual Currency Activities maintained by the Director of the Tax Administration Chamber.

Robinhood, 85 Willow Road, Menlo Park, CA 94025.© 2024 Robinhood. All rights reserved.
Follow us on

Crypto markets are highly volatile, and trading or holding crypto can lead to loss of your assets. Crypto is not legal tender, and is not backed by any government or covered by any government compensation scheme.

Cryptocurrency services are offered for eligible EU customers through an account with Robinhood Europe, UAB (company number 306377915), with its registered address at Mėsinių 5, LT-01133 Vilnius, Lithuania (“RHEC”). RHEC is registered according to the regulatory requirements of the Republic of Lithuania as a virtual currency exchange and virtual currency depository wallet operator. RHEC is supervised by the Lithuanian Financial Crime Investigation Service under the Ministry of the Interior of the Republic of Lithuania. RHEC is registered under the applicable Polish law as a virtual assets service provider (VASP) in the Register of Virtual Currency Activities maintained by the Director of the Tax Administration Chamber.

Robinhood, 85 Willow Road, Menlo Park, CA 94025.© 2024 Robinhood. All rights reserved.