Security best practices | Robinhood

Security best practices

Using strong passwords, enabling two-factor authentication (2FA), learning how to identify scams, and monitoring your login activity can help protect your account.

Enable 2FA

We encourage turning on 2FA to add an additional layer of security to your Robinhood account. 2FA helps protect your Robinhood account by requiring 2 sources of verification to sign in to your Robinhood account: something you know (your password) and something you have (a one-time code or device approval request).

Every time you log in or make changes to your Robinhood account, you’ll be required to verify your identity before completing the action. This helps protect your Robinhood account, even if someone knows or guesses your password.

Tip

We encourage you to set up 2FA for all your online accounts—especially for the email associated with your Robinhood account and your phone provider.

Strengthen your password

One of the most important things you can do is use a strong password for your Robinhood account. A strong password:

  • Is one you don’t use for any other app or service or share with anyone
  • Contains at least 10 characters
  • Includes uppercase and lowercase letters, numbers, and special characters
  • Is generated and safely stored in a password manager like 1Password, LastPass, or Bitwarden

A great way to make a strong password is to use a passphrase that’s easy for you to remember, but difficult for others to guess.

Never share your password. If you’ve shared your Robinhood credentials with anyone else or if you use the same password for a different online account, please change your password immediately and enable 2FA for your Robinhood account.

Monitor your login activity

Device monitoring allows you to view and manage every device that has been used to log in to your Robinhood account.

To view your devices:

  1. Select Account (person icon) → Menu (3 bars) or Settings
  2. Select Security and privacyDevices to view them

It’s important to remain vigilant and keep an eye on your activity. We recommend regularly reviewing the listed devices and removing any you don’t recognise or no longer use. If you see activity that you don’t recognise or didn’t authorise on your account, or have any other reason to believe it has been compromised, contact Robinhood Support immediately by emailing report@robinhood.com or by requesting a call from a live agent within your Robinhood account.

Learn how to identify scams

Scammers can target any account, and learning how to identify scams can help you safeguard your information.

Phishing is a common way scammers try to target you in order to obtain sensitive information, such as your username and password, Robinhood account information, or National Insurance number. A scammer may call, email, or text you, or even reach out to you via social media, pretending to be someone from Robinhood or another company or authority you know or trust. Remember that scam websites, links, and social media profiles may look similar to real websites or profiles you recognise.

Keep in mind

Robinhood Support will never do the following:

  • Ask you for your Robinhood account password or two-factor authentication (2FA) code
  • Ask you for your account information or credentials for other trading platforms
  • Ask you to send money through different apps, such as CashApp or WhatsApp, or text messages. Never send money to anyone claiming to be from Robinhood
  • Ask you to transfer crypto or assets
  • Send you links within text messages
  • Request that you download remote desktop access software

Disclosures

Links to third-party sites are being provided for informational purposes only. Robinhood isn't affiliated with and doesn't endorse, authorise, or sponsor any of the listed third-party websites, applications, or their respective sponsors. Robinhood isn't responsible for the content of any third-party website or the collection or use of information regarding any website's customers or members.

Robinhood U.K. Ltd (Robinhood UK) is authorised and regulated by the Financial Conduct Authority (FRN: 823590). Robinhood UK onboards UK customers and has the lead customer relationship with UK customers in relation to their use of the Robinhood UK app and website. Robinhood UK introduces UK customers to Robinhood Securities, LLC for order routing, execution, clearing, settlement, arranging custody services and margin lending to eligible UK customers with margin accounts. Robinhood Securities, LLC is regulated in the US by the SEC and FINRA. Robinhood UK and Robinhood Securities, LLC are subsidiaries of Robinhood Markets, Inc.

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All investing involves risk and a loss of principal is possible.

Robinhood U.K. Ltd (Robinhood UK) is authorised and regulated by the Financial Conduct Authority (FRN: 823590). Robinhood UK onboards UK customers and has the lead customer relationship with UK customers in relation to their use of the Robinhood UK app and website. Robinhood UK introduces UK customers to Robinhood Securities, LLC for order routing, execution, clearing, settlement, arranging custody services and margin lending to eligible UK customers with margin accounts. Robinhood Securities, LLC is regulated in the U.S. by the SEC and FINRA. Robinhood UK and Robinhood Securities, LLC are subsidiaries of Robinhood Markets, Inc.

Robinhood U.K. Ltd is a private limited company registered in England and Wales (09908051).

Robinhood does not provide investment advice. Individual investors should make their own decisions.

Commission-free trading of stocks refers to $0 commissions for Robinhood self-directed individual brokerage accounts that trade U.S. listed securities and ADRs. Keep in mind, other costs such as regulatory fees may apply to your brokerage account. Please see Robinhood UK’s Fee Schedule to learn more.

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Robinhood, 85 Willow Road, Menlo Park, CA 94025.© 2024 Robinhood. All rights reserved.
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All investing involves risk and a loss of principal is possible.

Robinhood U.K. Ltd (Robinhood UK) is authorised and regulated by the Financial Conduct Authority (FRN: 823590). Robinhood UK onboards UK customers and has the lead customer relationship with UK customers in relation to their use of the Robinhood UK app and website. Robinhood UK introduces UK customers to Robinhood Securities, LLC for order routing, execution, clearing, settlement, arranging custody services and margin lending to eligible UK customers with margin accounts. Robinhood Securities, LLC is regulated in the U.S. by the SEC and FINRA. Robinhood UK and Robinhood Securities, LLC are subsidiaries of Robinhood Markets, Inc.

Robinhood U.K. Ltd is a private limited company registered in England and Wales (09908051).

Robinhood does not provide investment advice. Individual investors should make their own decisions.

Commission-free trading of stocks refers to $0 commissions for Robinhood self-directed individual brokerage accounts that trade U.S. listed securities and ADRs. Keep in mind, other costs such as regulatory fees may apply to your brokerage account. Please see Robinhood UK’s Fee Schedule to learn more.

UK Privacy policy

Robinhood, 85 Willow Road, Menlo Park, CA 94025.© 2024 Robinhood. All rights reserved.