Security guarantee | Robinhood

Security guarantee

As a safety first company, Robinhood is committed to keeping your Robinhood accounts protected. We’ll cover 100% of direct losses due to unauthorised account activity. We ask that you practise safe cybersecurity habits so we can work together to keep your accounts safe.

We use robust security measures and tools to protect your accounts. A reimbursement can include cash or assets held through Robinhood UK.

You must do the following to get 100% coverage of direct losses caused by unauthorised account activity:

  • Don’t share account details. Keep account details and login credentials private and up-to-date, such as your Robinhood account login PIN, password, and username. You’re solely responsible for monitoring and safeguarding your account. If you give someone else your account login credentials or the authority to execute transactions on your account, any resulting activity on your account may be considered authorised by you. For details, check out Verifying it's you and Security best practices.

  • Keep devices secure. Ensure the safety and security of any devices with access to your account, such as a mobile device or computer. Enable your devices’ passcode, PIN, and biometric login (if available), and keep them safe and secret at all times. For details, review Two-factor authentication, Device approvals, Device monitoring, Trusted devices, and Passkeys.

  • Don’t allow or give anyone remote access to your device (mobile device or computer) or your Robinhood account. You’re solely responsible for access to your account. Any resulting activity may be considered authorised by you.

  • Contact Robinhood Support immediately if you lose a device with account access, or if you notice any unusual logins or activity you don’t recognize. We ask that you also actively cooperate with us during our review. Take action and report has details on how to secure your account, like remove unknown devices, change your password immediately, and enable two-factor authentication.

  • Don’t open suspicious links. If you receive any communications about your Robinhood account, check in the Robinhood app to confirm its authenticity. How to identify and report scams has details about common scams, how to stay safe, and how to report them to us.

Keep in mind
  • Robinhood won’t reimburse customers when their actions facilitated or enabled unauthorized account activity.
  • Robinhood won’t offer any reimbursement to customers who have fallen victim to a scam if a fraud investigation determines that the customer conducted the activity or provided support to the party that performed the activity.

Disclosures

Robinhood U.K. Ltd (Robinhood UK) is authorised and regulated by the Financial Conduct Authority (FRN: 823590). Robinhood UK onboards UK customers and has the lead customer relationship with UK customers in relation to their use of the Robinhood UK app and website. Robinhood UK introduces UK customers to Robinhood Securities, LLC for order routing, execution, clearing, settlement, arranging custody services and margin lending to eligible UK customers with margin accounts. Robinhood Securities, LLC is regulated in the US by the SEC and FINRA. Robinhood UK and Robinhood Securities, LLC are subsidiaries of Robinhood Markets, Inc.

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All investing involves risk and a loss of principal is possible.

Robinhood U.K. Ltd (Robinhood UK) is authorised and regulated by the Financial Conduct Authority (FRN: 823590). Robinhood UK onboards UK customers and has the lead customer relationship with UK customers in relation to their use of the Robinhood UK app and website. Robinhood UK introduces UK customers to Robinhood Securities, LLC for order routing, execution, clearing, settlement, arranging custody services and margin lending to eligible UK customers with margin accounts. Robinhood Securities, LLC is regulated in the U.S. by the SEC and FINRA. Robinhood UK and Robinhood Securities, LLC are subsidiaries of Robinhood Markets, Inc.

Robinhood U.K. Ltd is a private limited company registered in England and Wales (09908051).

Robinhood does not provide investment advice. Individual investors should make their own decisions.

Commission-free trading of stocks refers to $0 commissions for Robinhood self-directed individual brokerage accounts that trade U.S. listed securities and ADRs. Keep in mind, other costs such as regulatory fees may apply to your brokerage account. Please see Robinhood UK’s Fee Schedule to learn more.

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© 2024 Robinhood. All rights reserved.
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All investing involves risk and a loss of principal is possible.

Robinhood U.K. Ltd (Robinhood UK) is authorised and regulated by the Financial Conduct Authority (FRN: 823590). Robinhood UK onboards UK customers and has the lead customer relationship with UK customers in relation to their use of the Robinhood UK app and website. Robinhood UK introduces UK customers to Robinhood Securities, LLC for order routing, execution, clearing, settlement, arranging custody services and margin lending to eligible UK customers with margin accounts. Robinhood Securities, LLC is regulated in the U.S. by the SEC and FINRA. Robinhood UK and Robinhood Securities, LLC are subsidiaries of Robinhood Markets, Inc.

Robinhood U.K. Ltd is a private limited company registered in England and Wales (09908051).

Robinhood does not provide investment advice. Individual investors should make their own decisions.

Commission-free trading of stocks refers to $0 commissions for Robinhood self-directed individual brokerage accounts that trade U.S. listed securities and ADRs. Keep in mind, other costs such as regulatory fees may apply to your brokerage account. Please see Robinhood UK’s Fee Schedule to learn more.

UK Privacy policy

© 2024 Robinhood. All rights reserved.