TurboTax Troubleshooting

Why won’t my file upload?

TurboTax only supports .csv file uploads, so you might have trouble if the file you’re uploading is an Excel file. Make sure the end of your file name says .csv, not .xls or .xlsx.

What are the transaction limits for document uploads?

TurboTax supports Robinhood customers with extensive trading history; however, if you made 1,500 or more equity and options trades in your Robinhood Financial brokerage account or 2,250 or more cryptocurrency trades in your Robinhood Crypto account in the filing year, you may experience difficulty uploading your tax forms directly into TurboTax. You can upload your transaction history by following their instructions.

Transactions beyond these limits need to be entered manually.

If you wish to upload your crypto transactions to TurboTax, you will need to sign up for TurboTax Premier or higher.

How do I get my TurboTax discount?

You can claim a discount of up to $20 and begin filing by following this link: http://turbotax.intuit.com/affiliate/robinh2.*

*Robinhood customers must redeem this offer at http://turbotax.intuit.com/affiliate/robinh2 to receive a discount of up to $20 for TurboTax federal products. This offer is available to Robinhood customers filing 2020 tax returns through the TurboTax Affiliate Program and cannot be combined with any other discount or offer. The offer is subject to all TurboTax offer terms and conditions and is subject to change without notice.

Where can I get more information about TurboTax?

You can find more information about TurboTax, or contact TurboTax Support, at the following link - https://ttlc.intuit.com/

Disclosures

All investments involve risk and loss of principal is possible.

Robinhood does not provide tax advice. You can use TurboTax to import your trade history directly into their software. TurboTax is the only tax software we support at this time. However, this feature is provided for informational purposes only. Please consult your tax advisor. Robinhood and Intuit are not affiliated. Robinhood accepts no responsibility for the availability, suitability, reliability, or content of any Intuit products, including TurboTax.

Securities trading is offered through Robinhood Financial LLC, member SIPC and FINRA. Cryptocurrency trading is offered through Robinhood Crypto, LLC. Robinhood Crypto is not a member of SIPC or FINRA. Cryptocurrencies are not stocks and your cryptocurrency investments are not protected by either FDIC or SIPC. Robinhood Financial LLC and Robinhood Crypto, LLC are subsidiaries of Robinhood Markets, Inc.

Reference No. 1391940
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© 2020 Robinhood. All rights reserved.

Robinhood means Robinhood Markets and its in-application and web experiences with its family of wholly owned subsidiaries which includes Robinhood Financial, Robinhood Securities, and Robinhood Crypto.

All investments involve risk and loss of capital.

Securities trading is offered to self-directed customers by Robinhood Financial. Robinhood Financial is a member of the Financial Industry Regulatory Authority (FINRA).