You can sign in to your account on a new phone or computer without your old device. You'll need your email, your password, and access to the phone number on your account.

1. Open the app (or go to the web login) and enter your email and password
2. Enter the one-time SMS code we send to your verified phone number
3. On mobile, set up Face ID or a PIN for returning to the app

We take your security very seriously, so some services or functionalities may be unavailable when signing in from a new, untrusted device. These services include actions like crypto withdrawals.

In some cases, you may need to complete additional identity verification steps to keep your account secure. These measures are designed to protect your account and keep it safe. Review Verify it’s you for more details.

Device approvals

Device approvals are an extra level of security meant to help keep your Robinhood account safe. Any time you update your account information or log in to Robinhood on a new device, we will send a notification to each of your mobile devices to verify it is really you taking the action. You can either approve the notification to complete the action, or deny it to help secure your Robinhood account instantly.

If you are asked to submit an SMS, but cannot receive it

1. In the app or on the web, enter your email address and password
2. On the login verification screen, select Need help?
3. Choose a different verification method
4. Update phone number and follow the instructions

Bitstamp Europe S.A., an entity incorporated in Luxembourg with company number B196856, having its registered office at 40, Avenue Monterey, L-2163 Luxembourg, and authorised by the Commission de Surveillance du Secteur Financier (CSSF) in Luxembourg as a payment institution (licence number Z00000012) and crypto-assets service provider (licence number N00000003). Investments in crypto-assets involve significant risks and may not be suitable for all investors. Please read the Risk Warning before investing in crypto-assets.

Robinhood Europe, UAB ("RHEU" or "Robinhood") (company code: 306377915) is authorized and regulated by the Bank of Lithuania ("BoL") as a financial brokerage firm, crypto-asset service provider, and payment institution. RHEU’s registered address is: Vilniaus g. 33-201, LT-01402 Vilnius, Lithuania; website. RHEU’s corporate data is collected and stored with the Register of Legal Entities of the Republic of Lithuania.