We occasionally request additional information and/or documents to better understand the origin of funds and wealth being used for transactions in your Robinhood account. This is part of our standard practice to ensure we are compliant with local statutes and regulations. By doing this, we help protect our customers’ interests and maintain the integrity of our operations. The table below details the information and documents that may be required to satisfy this request depending on the source of funds/wealth. Thanks for helping us stay compliant!

• Documents must be clear, complete, and fully visible. Any images that are blurry, cropped, or obstructed will not be accepted.
• PDF files or scans and photographs of physical documents are strongly preferred — screenshots are not recommended and are more likely to be rejected.
• Documents must be submitted exclusively through our secure upload portal. Use the secure link provided in the email you received, as submissions through any other method will not be accepted.

Valid documents must meet the following criteria:

• Accepted file formats: PDF (.pdf), Image files (.png, .jpg, .jpeg), and text documents (.doc, .docx).
• Clarity & completeness: The document must be fully visible, with at least one corner or edge included for reference.
• Authenticity: Any attempts to alter or manipulate documents may result in account closure.
• Required information: The document should clearly display your name, the name/logo of the issuing entity, the relevant statement or transaction date, account balance, and transaction details.
• Redactions: Sensitive information (such as account numbers or Social Security Numbers) can be redacted, but key financial details must remain visible.
• Date validity: Documents should generally be issued within the past 24 months, though some exceptions may apply.
• Address consistency: The address on the document must match the one associated with your Robinhood account. P.O. box addresses are not acceptable.
• Account activity: Statements for accounts with no economic activity cannot be accepted.

Salary income

• Nature of employment and employer’s name and address
• Last 3 months of payslips
• Last 3 months bank statements showing salary payments
• Employer attestation of annual salary and tenure
• Tax statement, showing salary income for the previous tax period
• Salary certificate or job contract if employed less than 3 months, or employer does not provide payslips (If the employer does not provide payslips, a bank statement showing the payments must be provided)

Savings

• Last 3 months bank checking or savings account statements
• Explanation of source of wealth

Trading/Investments (incl. Crypto, Stocks, ETFs, etc.)

• Last 3 months bank statements showing trading profit withdrawals and at least one of the following:
  • Screenshots of account details, exchange or platform name, and recent trades placed/trading history/transaction history
  • Last 3 months trading/transaction history statements
  • Tax statement showing trading profits for the previous tax period

Crypto mining

• Wallet transaction history showing mining rewards
• Proof of mining activity (mining pool payouts, mining hardware invoices)
• Bank statements showing fiat withdrawals from mining earnings

Staking/yield farming

• Staking history from cryptocurrency platforms/protocols (e.g., screenshots, PDF statements, or explorer links)
• Transaction history showing staking deposits and rewards earned
• Wallet transaction history showing staking/yield rewards
• Tax documentation related to staking/yield farming earnings
• Bank statements showing fiat withdrawals from staking rewards (if applicable)

ICO participation

• Proof of participation in ICOs or early investments (e.g., token distribution records, purchase receipts)
• On-chain evidence showing transactions from ICO smart contracts or project wallets
• Wallet transaction history reflecting the acquisition and movement of assets
• Documentation from the project team confirming participation
• Tax statements reflecting capital gains from early investments

NFT sales

• Transaction history showing NFT sales and purchases
• Proof of ownership of NFTs (wallet addresses, marketplace records)

Airdrops

• Screenshots of the transaction history, on which the deposits and withdrawals to Robinhood Crypto are visible
• Wallet addresses and transaction IDs

Pension

• Last 3 months bank statements showing pension transfers
• Government-issued pension statement for the latest period
• Pension fund statements for the latest period

Self-employed income

• Nature of business and at least one of the following:

  • Last 3 months invoices for self-employed services
  • Last 3 months contracts/agreements for self-employed services
  • Profit/loss statements for the current period
  • Tax statement, declaration for the previous tax year
  • Evidence of business ownership or contract and last 3 months’ bank statements showing income from business or services

Property sale

• Details of the property sold (address, date of sale, sale value, parties)
• Signed copy of the contract of sale
• Title deed from land registry

Sale of shares or other investment

• Date of sale
• Copy of contract
• Sale value of shares sold and how they were sold (i.e. name of stock exchange)
• Statement of account from agent
• Transaction receipt/confirmation
• Shareholder’s certificate

Loan

• Loan agreement including:
  • Amount, date, and purpose of loan
  • Lender name and address
  • Details of any security

Company sale

• Copy of the contract of sale including:

  • Date of sale and receipt of funds
  • Total sale price
  • Share participation
  • Name and address of company
  • Nature of business

Business ownership/Dividends

• Latest audited financial statements
• Latest management accounts
• Board of Directors approval
• Dividend distribution
• Tax declaration form

Inheritance

• Name of deceased
• Date of death
• Relationship to deceased
• Date received
• Total amount
• Solicitor’s details
• Copy of will, signed letter from solicitor, grant of probate or letter of executor, or tax clearance documents

Gift

• Date received
• Total amount
• Relationship to donor
• Letter from donor explaining the reason for the gift and the source of donor’s wealth
• Certified identification documents of donor

Maturity/surrender of life policy

• Amount received
• Policy provider
• Policy number/reference
• Date of surrender

Other income sources

• Nature of income, amount, date received and from who
• Appropriate supporting documentation