We only use the official handle listed in this article to communicate news, announcements, Q&A, and updates about Robinhood.

We’ll never go into the specifics of your account like asking for any login details, 2-factor authentication (2FA) codes, or personal details other than your email address or case number over social media.

If a social media handle reaches out to you asking for these details or claiming that they work for Robinhood, don’t engage. Never share your account login details, including 2FA codes or any personal information, over social media. Ignore the message and report the incident by contacting Robinhood support.

If you accidentally shared information over social media with someone claiming to be Robinhood, we recommend you take the following actions immediately.

If you still have access to your account, change your password:

1. Select Account (person icon) → in the app, Menu (3 bars)
2. Select Settings
3. Select Security and privacy → Change password
4. Enter your current account password
5. Enter a new password
6. Re-enter new password
7. Select Submit
8. In 2-factor authentication, enable it
9. Report the incident to ReportPhishing@robinhood.com

If you are having trouble accessing your account, please contact Robinhood support.