You’ll get a backup withholding warning (B-Notice) if the name or taxpayer identification number (Social Security number) on your Robinhood account doesn't match the name and number combination that the Internal Revenue Service (IRS) or Social Security Administration has on record for you.

If you receive an email from us letting you know we received a first warning for your account, you'll need to complete a W-9 form to satisfy the IRS requirements. We'll send you the form by email from dse@docusign.net or dse_na2@docusign.net with the subject line "Action required: Complete the IRS W-9 form." You can complete this process without a DocuSign account.

If we receive a second B-Notice from the IRS regarding your account, we'll email you with a different set of steps to resolve the warning—you'll need to upload a photo of your Social Security card instead. You'll receive a prompt to complete this step in the app if applicable.

If the required documentation is not submitted by the deadline provided in the warning and...

• The warning only applies to your Robinhood Securities account: We'll begin 24% backup tax withholding until the warning is resolved. That means that all cash proceeds, including future sell orders, dividends, interest, and certain other payments that we make to your account will be subject to 24% withholding. Additionally, we'll restrict your account to position-closing orders. You'll be able to hold and sell your positions, but you'll be restricted from buying and depositing funds.
• The warning applies to your Robinhood Securities and Robinhood Crypto accounts: We'll restrict both accounts to position-closing orders until the warning is resolved. You'll be able to hold and sell your positions, but you'll be restricted from buying and depositing funds. We'll also begin 24% backup tax withholding on your Robinhood Securities account. That means that all cash proceeds, including future sell orders, dividends, interest, and certain other payments that we make to your account will be subject to 24% withholding.
• We cannot reverse or return backup withholdings: Because withheld taxes go to the IRS, we can’t return them. Backup withholding is reported as federal tax withheld. This year’s withholdings will be reported on your 2024 Form 1099, which you’ll get by February 18 of the following year. You’ll need to consult a tax professional for assistance and work with the IRS on a withholding claim.

For more information about backup withholding requirements, go to IRS.gov.