Cash Management security features | Robinhood

Cash Management security features

Note

Cash Management is no longer accepting new customers at this time.

Security Features

Cash Management has the following security features. Review What to do if your debit card is lost or stolen to learn more.

Mastercard® Zero Liability protection

Your Robinhood debit card comes with Mastercard Zero Liability protection. Your protection applies to purchases that you make in the store, online, or via a mobile device. If you notice any unauthorized transactions, you can contact support with the transactions in question and we’ll help investigate your claim and work to return your money.

Fraud monitoring

Every transaction that you make is run through several different fraud checks. If we think that the purchase is fraudulent, we’ll decline the transaction and send you a notification. If this transaction was incorrectly flagged, you’ll be able to acknowledge the transaction and try again. If it was a fraudulent transaction, you’ll be able to lock your card and report it stolen right in your app.

Location protection

Location protection helps protect you from potential fraudsters using your card far away from your actual location. We determine your location based on the location of your mobile phone. For example, if you’re in Arizona (based on location information from your phone) but your card is swiped in Wyoming, we’ll decline that transaction. Location Protection is optional, and it only works if you’re sharing your location with Robinhood. If you’re going to be spending money away from your phone, you can always turn Location Protection off in your app.

Lock your card

Locking your card prevents all future transactions on your card. If someone (including you) tries to use your card, they’ll get declined and we’ll send you a push notification and email. You can lock or unlock your card at any time in Cashyour debit cardLock Card. Keep in mind that locking your card won’t prevent pending transactions from settling or changing.

Lock withdrawals

Locking withdrawals prevents all future non-originated withdrawals from your individual investing account. If someone (including you) tries to make a withdrawal, the transfer will fail and we’ll send you a push notification, inbox message, and email. You can lock or unlock withdrawals at any time in CashLock Withdrawals. Keep in mind that locking withdrawals doesn’t lock your debit card.

Spend alerts

We’ll send you a push notification every time your card is used. We’ll let you know the merchant and the purchase amount so you can stay on top of your spending. You can also disable these notifications altogether if you’d like. If you don’t recognize the purchase, you can lock your card or report it stolen right in your app. Contact us immediately about any purchases in question.

What do I do if my card is lost or stolen?

To report your card as lost, stolen, or damaged, go to Cashdebit cardI have a problem. If you don’t have your app handy, contact us immediately to report your card lost or stolen.

Once you report your card as lost or stolen, your card will be canceled and we’ll issue you new card information, free of charge. If you’ve opted in to a physical debit card, we’ll also mail you a new card. It should arrive within 2 weeks. In the meantime, you can activate your card and use it online and with Apple Pay, Google Pay or Samsung Pay.

For any fraudulent charges, submit a dispute.

More Information

For more information about the terms applicable to the Robinhood debit card, review the Robinhood Debit Card Agreement.

The Robinhood debit card is issued by Sutton Bank, member FDIC, pursuant to license by Mastercard® International Incorporated. Neither Robinhood Financial LLC nor any of its affiliates are banks.

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All investing involves risk.

Brokerage services are offered through Robinhood Financial LLC, (“RHF”) a registered broker-dealer (member SIPC) and clearing services through Robinhood Securities, LLC, (“RHS”) a registered broker dealer (member SIPC). Cryptocurrency services are offered through Robinhood Crypto, LLC (“RHC”) (NMLS ID: 1702840). The Robinhood Money spending account is offered through Robinhood Money, LLC (“RHY”) (NMLS ID: 1990968), a licensed money transmitter. Credit card products are offered by Robinhood Credit, Inc. (“RCT“) (NMLS ID: 1781911 and issued by Coastal Community Bank, pursuant to a license from Visa U.S.A. Inc.

The Robinhood Cash Card is a prepaid card issued by Sutton Bank, Member FDIC, pursuant to a license from Mastercard® International Incorporated. RHF, RHY, RHC and RHS are affiliated entities and wholly owned subsidiaries of Robinhood Markets, Inc. RHF, RHY, RHC and RHS are not banks. Securities products offered by RHF are not FDIC insured and involve risk, including possible loss of principal. Cryptocurrencies held in RHC accounts are not covered by FDIC or SIPC protections and are not regulated by FINRA. RHY products are not subject to SIPC coverage but funds held in the Robinhood Money spending account and Robinhood Cash Card account may be eligible for FDIC pass-through insurance (review the Robinhood Cash Card Agreement and the Robinhood Spending Account Agreement).

Options trading entails significant risk and is not appropriate for all customers. Customers must read and understand the Characteristics and Risks of Standardized Options before engaging in any options trading strategies. Options transactions are often complex and may involve the potential of losing the entire investment in a relatively short period of time. Certain complex options strategies carry additional risk, including the potential for losses that may exceed the original investment amount.

Commission-free trading of stocks, ETFs and options refers to $0 commissions for Robinhood Financial self-directed individual cash or margin brokerage accounts that trade U.S. listed securities and certain OTC securities electronically. Keep in mind, other fees such as trading (non-commission) fees, Gold subscription fees, wire transfer fees, and paper statement fees may apply to your brokerage account. Please see Robinhood Financial's Fee Schedule to learn more.

Robinhood, 85 Willow Road, Menlo Park, CA 94025.© 2024 Robinhood. All rights reserved.
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All investing involves risk.

Brokerage services are offered through Robinhood Financial LLC, (“RHF”) a registered broker-dealer (member SIPC) and clearing services through Robinhood Securities, LLC, (“RHS”) a registered broker dealer (member SIPC). Cryptocurrency services are offered through Robinhood Crypto, LLC (“RHC”) (NMLS ID: 1702840). The Robinhood Money spending account is offered through Robinhood Money, LLC (“RHY”) (NMLS ID: 1990968), a licensed money transmitter. Credit card products are offered by Robinhood Credit, Inc. (“RCT“) (NMLS ID: 1781911 and issued by Coastal Community Bank, pursuant to a license from Visa U.S.A. Inc.

The Robinhood Cash Card is a prepaid card issued by Sutton Bank, Member FDIC, pursuant to a license from Mastercard® International Incorporated. RHF, RHY, RHC and RHS are affiliated entities and wholly owned subsidiaries of Robinhood Markets, Inc. RHF, RHY, RHC and RHS are not banks. Securities products offered by RHF are not FDIC insured and involve risk, including possible loss of principal. Cryptocurrencies held in RHC accounts are not covered by FDIC or SIPC protections and are not regulated by FINRA. RHY products are not subject to SIPC coverage but funds held in the Robinhood Money spending account and Robinhood Cash Card account may be eligible for FDIC pass-through insurance (review the Robinhood Cash Card Agreement and the Robinhood Spending Account Agreement).

Options trading entails significant risk and is not appropriate for all customers. Customers must read and understand the Characteristics and Risks of Standardized Options before engaging in any options trading strategies. Options transactions are often complex and may involve the potential of losing the entire investment in a relatively short period of time. Certain complex options strategies carry additional risk, including the potential for losses that may exceed the original investment amount.

Commission-free trading of stocks, ETFs and options refers to $0 commissions for Robinhood Financial self-directed individual cash or margin brokerage accounts that trade U.S. listed securities and certain OTC securities electronically. Keep in mind, other fees such as trading (non-commission) fees, Gold subscription fees, wire transfer fees, and paper statement fees may apply to your brokerage account. Please see Robinhood Financial's Fee Schedule to learn more.

Robinhood, 85 Willow Road, Menlo Park, CA 94025.© 2024 Robinhood. All rights reserved.