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< General questions
Help Center > General questions

How to contact support

Talk to a live support agent by phone or chat 24 hours a day, 7 days a week. Get answers to anything from how to transfer your assets into Robinhood to questions about crypto trades, debit card transactions, and more.

Voice Support Walkthrough

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How do I contact Robinhood support?

How do I contact Robinhood support?

App

  1. Select Account (person icon)

  2. Select Menu (three bars) or Settings (gear icon)

  3. Select Robinhood Support

  4. Select Contact us 24/7

  5. Select the topic that fits your question

  6. Select Contact us

  7. Choose if you want to connect with our team by chat or phone

  8. Enter any details about your question

  9. Select Continue (chat) or Continue → Request a call (phone)

Web

  1. Select the Account tab

  2. Select Help

  3. Select Contact Us 24/7

  4. Select the topic that fits your question

  5. Select Contact us

  6. Choose if you want to connect with our team by chat or phone

  7. Enter any details about your question

  8. Select Continue (chat) or Continue → Request a call (phone)

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What happens after I request a phone call?

What happens after I request a phone call?

We’ll send you a notification when you’re next in line for your call. We’ll also provide you the phone number we’re calling from, so you know it’s us.

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Can I see my past support chats?

Can I see my past support chats?

Yes, you can view your support chat history in the app or on the web:

App

  1. Go to Account (person icon)
  2. Select Menu (three bars)
  3. Select Robinhood Support → Your support chats

Web

  1. Go to Account
  2. Select Help
  3. Select Your support chats
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For more

For more

Our Robinhood Support informational phone number is 650-761-7789. To reach a support agent, please request assistance via the app or on the web.

For concerns or complaints specifically related to Robinhood Crypto or Robinhood Money, please reach out to 888-275-8523. The agents on this line will not be able to help with issues related to other Robinhood products.

Reference No. 2665741
Still have questions? Contact Robinhood Support
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Brokerage services are offered through Robinhood Financial LLC, (RHF) a registered broker dealer (member SIPC) and clearing services through Robinhood Securities, LLC, (RHS) a registered broker dealer (member SIPC). Cryptocurrency services are offered through Robinhood Crypto, LLC (RHC) (NMLS ID: 1702840). Robinhood Crypto is licensed to engage in virtual currency business activity by the New York State Department of Financial Services. The Robinhood spending account is offered through Robinhood Money, LLC (RHY) (NMLS ID: 1990968), a licensed money transmitter. A list of our licenses has more information. The Robinhood Cash Card is a prepaid card issued by Sutton Bank, Member FDIC, pursuant to a license from Mastercard®. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. RHF, RHY, RHC and RHS are affiliated entities and wholly owned subsidiaries of Robinhood Markets, Inc. RHF, RHY, RHC and RHS are not banks. Products offered by RHF are not FDIC insured and involve risk, including possible loss of principal. RHC is not a member of FINRA and accounts are not FDIC insured or protected by SIPC. RHY is not a member of FINRA, and products are not subject to SIPC protection, but funds held in the Robinhood spending account and Robinhood Cash Card account may be eligible for FDIC pass-through insurance (review the Robinhood Cash Card Agreement and the Robinhood Spending Account Agreement).

Options trading entails significant risk and is not appropriate for all customers. Customers must read and understand the Characteristics and Risks of Standardized Options before engaging in any options trading strategies. Options transactions are often complex and may involve the potential of losing the entire investment in a relatively short period of time. Certain complex options strategies carry additional risk, including the potential for losses that may exceed the original investment amount.

Commission-free trading of stocks, ETFs and options refers to $0 commissions for Robinhood Financial self-directed individual cash or margin brokerage accounts that trade U.S. listed securities and certain OTC securities electronically. Keep in mind, other fees such as trading (non-commission) fees, Gold subscription fees, wire transfer fees, and paper statement fees may apply to your brokerage account. Check out Robinhood Financial’s Fee Schedule for details.

© 2023 Robinhood. All rights reserved.
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Brokerage services are offered through Robinhood Financial LLC, (RHF) a registered broker dealer (member SIPC) and clearing services through Robinhood Securities, LLC, (RHS) a registered broker dealer (member SIPC). Cryptocurrency services are offered through Robinhood Crypto, LLC (RHC) (NMLS ID: 1702840). Robinhood Crypto is licensed to engage in virtual currency business activity by the New York State Department of Financial Services. The Robinhood spending account is offered through Robinhood Money, LLC (RHY) (NMLS ID: 1990968), a licensed money transmitter. A list of our licenses has more information. The Robinhood Cash Card is a prepaid card issued by Sutton Bank, Member FDIC, pursuant to a license from Mastercard®. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. RHF, RHY, RHC and RHS are affiliated entities and wholly owned subsidiaries of Robinhood Markets, Inc. RHF, RHY, RHC and RHS are not banks. Products offered by RHF are not FDIC insured and involve risk, including possible loss of principal. RHC is not a member of FINRA and accounts are not FDIC insured or protected by SIPC. RHY is not a member of FINRA, and products are not subject to SIPC protection, but funds held in the Robinhood spending account and Robinhood Cash Card account may be eligible for FDIC pass-through insurance (review the Robinhood Cash Card Agreement and the Robinhood Spending Account Agreement).

Options trading entails significant risk and is not appropriate for all customers. Customers must read and understand the Characteristics and Risks of Standardized Options before engaging in any options trading strategies. Options transactions are often complex and may involve the potential of losing the entire investment in a relatively short period of time. Certain complex options strategies carry additional risk, including the potential for losses that may exceed the original investment amount.

Commission-free trading of stocks, ETFs and options refers to $0 commissions for Robinhood Financial self-directed individual cash or margin brokerage accounts that trade U.S. listed securities and certain OTC securities electronically. Keep in mind, other fees such as trading (non-commission) fees, Gold subscription fees, wire transfer fees, and paper statement fees may apply to your brokerage account. Check out Robinhood Financial’s Fee Schedule for details.

© 2023 Robinhood. All rights reserved.