Promo grace period
You may be eligible for a one-time grace period after you’ve held funds for 90 days. You can withdraw and keep the bonus as long as you redeposit within 60 days.
You’re eligible to elect the grace period on a promotion if all of the following apply:
The bonus or reward amount stays in your account but is temporarily frozen, which means it’s unavailable to invest or withdraw until the withdrawn money is returned to your account. The total you withdraw must be returned before the end of the 60-day grace period. Note, the 60-day grace period countdown starts on the date you withdraw the funds from your account and not on the date you opt into the grace period.
If a withdrawal outside of the grace period causes your account balance to decrease to less than the originally transferred amount, a prorated bonus reduction will apply based on the remaining time left in the required holding period.
Keep in mind, the grace period doesn’t apply to full or partial ACATS transfers out. Refer to the specific promotion’s article for the terms and conditions that apply to it.
In the following examples, we’re allowing you to temporarily access your money while having the option to retain your full bonus only if you replace the withdrawn amount within the grace period.
Let’s say you transferred $1,000 and received a $20 bonus, then withdrew $500 during the grace period, $10 of your bonus (50% of the bonus corresponding with the $500 withdrawal) would be frozen and unavailable for use until the $500 is returned.
Let’s say you withdraw $500 after keeping the transferred $1,000 for 50% of the required hold time, $5 of your bonus (50% of the bonus less 50% of the chargeback amount) would be frozen and unavailable for use until the $500 is returned.
Let’s say you transferred $1,000 and received a $20 bonus and you’re required to keep the transferred amount in your account for 1 year to keep the bonus. Then if you withdraw $1,000 after 6 months, then only a prorated $10 of your bonus (50% of the bonus) would be frozen and unavailable for use until the $1,000 is returned.
If you try to withdraw an amount from your account that would normally trigger a reduction in your bonus or reward, we’ll let you know if you qualify for a grace period and prompt you to elect to use this one-time only, grace period option.
You’ll also get a few reminder emails and in-app notifications during the 60-day grace period.