How to send in documents
We may ask you to send us a few documents to verify we have all the information we need for your Robinhood account. We’ll send details about which documents we need, why we need them, and how to submit them. Check out this guide for tips on how to successfully submit your documents and verify your account.
If we can’t read your document, we’ll send you tips for a successful submission.
Is your PDF file password protected?
Is your file too large?
Is the file unreadable?
|Document type||Where to upload||Tips|
|Drivers license||mobile app||Make sure all four corners of your I.D. are included in your photo.|
|State I.D.||mobile app||Make sure all four corners of your I.D. are included in your photo.|
|Passport photo page||mobile app||Make sure your entire passport photo page is visible in your photo.|
|Bank statement||mobile app, secure file portal||When submitting through the app, you'll be prompted to take a photo or upload a PDF copy of your most recent bank statement (either digital or paper). We can accept a photo of the PDF statement on your computer screen as long as all of the details are clear and legible.|
|Social Security card||mobile app||We’ll need a photo of the original document with a handwritten signature. We can't accept a photo of a computer screen or a photo of a photocopy. You can request a replacement card if yours is lost.|
|Permanent Residency card||mobile app, secure file portal||Please make sure all four corners of your card are included in your photo.|
|3210 letter||mobile app, secure file portal||Submit a PDF of this document. Make sure it has your name, your firm’s letterhead, a handwritten signature from your firm’s compliance department, and your firm’s physical address.|