You can link a bank account to your app and fund your account by transferring funds from your bank account. These funds appear as Pending in your History until the funds clear in up to five business days.
Cash Management customers can also direct deposit their paycheck into their brokerage account, or use their ACH account number and routing number to move funds from an external bank account.
You can transfer money to a pre-linked bank account. To transfer funds to your bank from your brokerage account:
Transfers will take 3–5 business days to complete.
To link your brokerage account with other accounts, you’ll need your ACH account number and routing number. The ACH account number is your brokerage account number with a prefix. The routing number identifies the financial institution. You can find your ACH account number and routing number in your app by tapping the Transfer button under the Cash tab.
Since your routing number is provided by Sutton Bank, transfers to and from your brokerage account may appear as transfers to and from Sutton Bank in your transaction history at other institutions.
Please note: Wire transfers are not supported through your routing and ACH account numbers.
You can set up direct deposit in two ways:
Once you set up direct deposit successfully, your next payroll cycle should be deposited into your brokerage account.
We work with a partner bank to process your direct deposit, so these funds are received by the bank. Once our partner bank confirms receipt of your direct deposit, we’re then able to credit your brokerage account. You can expect this to happen around 10 AM ET on the day your direct deposit lands.
If you change your mind, you can cancel your direct deposit by either going to your employer’s site or by submitting a form requesting the change to your employer’s HR or payroll team.
You’ll have to ask your employer to switch to direct deposit for your paychecks. Simply submit the pre-filled form and direct deposit should be set up in 1–2 pay cycles (approximately 2–4 weeks).
Our 75,000+ in-network ATMs (ATMs in the Allpoint or MoneyPass networks) are located across all 50 U.S. states, Puerto Rico, and the U.S. Virgin Islands, as well as 15,000+ international locations. You can easily search for your nearest location in the app or drop into your local 7-11, Target, Walgreens, or Costco.
Once you have access to Cash Management, you can use the Find ATMs section in your app to find the nearest withdrawal and/or cash-back locations where you won't pay any fees.
To find an in-network ATM near you:
Note: You’ll need to enable location permissions to use the ATM Finder.
Until you have access to Cash Management, you can search for ATMs through the Allpoint and MoneyPass ATM finders:
Using an ATM machine outside of the Allpoint or MoneyPass networks may incur a fee set by the ATM operator. Out-of-network fees may vary in amount, and will be added to the total withdrawal amount that you see in your app history.
To avoid being charged, be sure to use the Find ATMs section in your app to find the nearest in-network ATM.
|Type||Daily Limit||Weekly Limit||Monthly Limit|
|Originated ACH Deposits & Withdrawals||$50,000||N/A||N/A|
|Non-Originated ACH Deposits & Withdrawals||$250,000||N/A||N/A|