When you use the Robinhood Credit Card app for the first time, you’ll be prompted to verify your phone number and email address and choose your notification preferences. Then you can select View card details to start spending virtually and add your card to your mobile wallet. You’ll also be given the option to automatically link your previously connected bank accounts with Robinhood (including your spending and individual investing accounts) to your credit account.

If you have any issues logging in, go to My account and login for troubleshooting steps.

Your card shipment’s tracking information will appear on the home page of your app and will be updated as your card makes its way to you! Once your card has been delivered, you can activate your card for in-store spending by scanning the QR code included with your card packaging. You'll also see the option to activate your Gold Card on the home page of the app. Select Activate to confirm and start spending.

If you don’t see the option to activate after receiving your card, you’ll need to contact our Credit Card support team for assistance. You can contact the team in your Credit app by going to Menu (3 bars) → Help → Contact support.

The Robinhood Gold Credit Card is numberless to maximize your account’s security in the event that your card is ever lost or stolen. On the back of your physical card, you should only see your name listed. When you need to enter your full card details to complete purchases, select View card details on your Gold Card. You’ll use your secure verification method (Face/Touch ID or passcode) to reveal your card details. You can also copy your card number directly from this screen. If you need your physical card details (not your in-app number) you can go to any transactions where you used your physical card to find your full physical card number.

Mobile wallets such as Apple Pay and Google Pay allow you to store your card’s information virtually and use your phone to complete in-person transactions without your physical card being present. This means you can start spending right away!

You’ll be prompted to add your card to your mobile wallet the first time you access the app (you can always add this later by selecting View card details directly on your Gold Card). This will use your secure verification method (Face/Touch ID or passcode) to reveal your card details. Next, select Apple/Google to add your card to your mobile wallet. You can also do this by going to Menu (3 bars) → Settings → Mobile wallet → Add.

You can add bank accounts to pay your credit balance by going to Menu (3 bars) → Payment accounts → + Connect new account. You’ll then be able to connect your bank accounts via Plaid.

If you don’t want to use Plaid or are having trouble, you can connect your accounts manually by selecting Add account manually instead. We use micro deposits to verify ownership of a manually connected bank account. This process consists of us initiating 2 micro deposits to your bank account. Once those deposits are posted to your account (this can take up to 3 business days), you can complete the verification process by entering the amounts of the micro deposits in the Banking app. Once this process is completed, you can make payments from this account. For in-app instructions, go to Menu → Payment Accounts → Account ending in [LAST FOUR].

You can update your email address, phone number, and billing address by going to Menu (3 bars) → Profile (Your name). To update your email address or phone number, you will be redirected to the Robinhood app. Once the update is complete in the Robinhood app, it will automatically update for your credit account. When you update your billing address in the Credit Card app, it will automatically update within the Robinhood app as well.

Note that if you need to update your shipping address, you can do so when ordering a new card. If your name needs to be changed, or you’re unable to update your phone number or email in the app, go to Your information for options to update.

If your card is lost, stolen, or you have concerns about the security of your card, you can lock or replace your card directly in the app.

There are 2 ways to lock your card:

1. Go to Menu (3 bars) → Settings
2. Toggle on Lock card
3. Confirm Lock card

Or

1. Select View card details on the home tab
2. Use Face/Touch ID or passcode for verification
3. Select Lock card

Cards may take 3 days to get manufactured and ship within 2 days ($15 FedEx fee) or up to 5 business days via USPS for free.

You can also replace your card by going to Menu (3 bars) → Settings → Report Lost or Stolen Card. You’ll need to answer questions to make sure you don’t have any unrecognized transactions. You’ll also be given the option to confirm your preferred shipping method, require a signature for delivery, and update your shipping address if it has changed since your last card was delivered. Your first card replacement is free, but any subsequent replacements will cost $40. Note that, if eligible, you’ll only get 1 solid gold card. If your solid gold card is lost or stolen, it will be replaced with the regular gold card.

If you’re the primary cardholder, you can lock or replace an authorized user’s card in the Family tab and select the authorized user’s profile.

Transaction history

You can view your transaction history under your Gold Card and app notifications. If you would like to search for a specific transaction or view a more detailed transaction list, select All transactions. Then enter the name of the merchant you’d like to search for into the search bar.

Credit limit, current balance, and available credit

Above your Gold Card at the top of the app will show you your current balance and available credit for your credit account. Select info (circled i) next to your available credit under your current account balance and you can review a detailed breakdown of your current balance, credit limit, credit utilization, pending transactions, and available credit.

Annual percentage rate (APR), monthly statements, and important documents

You can find your APR by going to Menu (3 bars) → Documents → APR & limits.

Within Documents, you can also view your account statements, your cardholder agreement, your rewards terms, and our privacy policies.