If you’re an existing Gold Card holder, you don’t need to provide any additional information.

If you’re a new Platinum Card holder, you’ll need to provide your full name, Social Security number, email, date of birth, phone number, residential address, and annual estimated income.

You can go back and edit any previously entered information by selecting the back arrow in the application process at any time prior to accepting our Terms and Conditions. Once you accept the Terms and Conditions, you won’t be able to return to previous parts of the application to edit your information.

Yes, there is an annual fee of $695 for the Robinhood Platinum Card. Learn more about our full rates and fee details.

You can view your Robinhood credit cards, including the Robinhood Platinum Card, on our dedicated Robinhood Banking app for iOS and Android. This separate app ensures you have one app specifically for investing (the Robinhood app) and another for day-to-day spending (the Banking app). Switching between the 2 apps is a seamless experience. You’ll be using the same credentials you use for the Robinhood app to log into the Banking app. Cash back rewards can also immediately be deposited into your brokerage account if you choose to transfer them.

If you have trouble logging in, go to My account and login for troubleshooting. If you still need help, contact Robinhood Support.

Right away! After you’re approved, download the Robinhood Banking app on iOS or Android. You can sign in using your Robinhood app login credentials. You’ll find your virtual card number by selecting Card Details on the Platinum Card pictured on the homepage. You’ll need to use your secure verification method (Face/Touch ID, passcode, etc.) to view your card details. You can start spending immediately using your virtual card details online or via your mobile wallet until your physical card arrives in the mail. You can add your virtual card directly to your mobile wallet in the app by selecting your Platinum Card → Apple/Google Wallet.

If you’re an existing Gold Card customer, your physical card will continue to work until you receive and activate your new Platinum Card. Your card in the app and Apple Wallet should also continue to work seamlessly without any breaks.

If you’re an existing Gold Card holder, there will be no hard pull on your credit report.

For all other applicants, we perform a soft pull at the beginning of the process. If you choose to proceed and accept the Cardholder Agreement, a hard pull will be performed. We’ll notify you clearly about the hard pull before accepting the Terms and Conditions and becoming a cardholder.

No, once your credit limit is initially offered, it can’t be adjusted or re-evaluated. Once you become a cardholder, we’ll evaluate you for limit increases automatically and notify you if your account becomes eligible.

You can boost your likelihood for an increase by:

• Making on-time payments
• Paying more than the minimum amount due each month
• Continuing to use your card to complete transactions

You’ll have more information in the Robinhood Banking app once you’re a cardholder.

Our review should take no longer than a few business days. While an application is under review, our Customer Support team is unable to provide details on the subject of the review or an estimated timeline for completion. We highly value security and are unable to share these details in order to keep your information safe. A notification will be sent once the review has been completed.

We’re only able to accept shipping addresses in a certain format. If you’re not entering your address in this format, you may be getting stuck. The application will provide suggestions to help edit your address format. If after trying these suggestions you’re still unable to proceed, you can review these additional steps to try before contacting the Credit Support team:

• Does your address include long or common street names like “Martin Luther King Jr Boulevard”? In this example, try shortening the street name to “MLK Jr Blvd.” Note that words like “boulevard" or “street” or “court” need to be abbreviated in general: Blvd, St, Ct.
• Similarly, if there are directional words within the address, like “Northwest, Southwest, Northeast, Southeast,” abbreviate these to (NW, SW, NE, SE).
• Does the street name include any letters with accents? Accent letters aren’t supported.
  • Example: “RIO CANCIÓN” needs to be changed to “RIO CANCION”
• Has your street been renamed recently? If so, make sure to include the most updated street name in your address.
• If you’re still having trouble, try entering your full 9-digit zip code instead of just the 5-digit code.

No, we can only ship to a valid U.S. residential address and are unable to ship to PO boxes.

No, the Platinum Card is only available to residents of the 50 US states.