Robinhood spending account security features | Robinhood

Robinhood spending account security features

Your Robinhood Cash Card has the following security features, such as liability protection, fraud monitoring, location protection, lock your card, and spend alerts.

If you lost your card, follow the steps in What can I do if my card is lost or stolen?

If you notice any unauthorized transactions, contact us with the transactions in question and we’ll help investigate your claim and work to return your money.

Liability protection

The Mastercard® Zero Liability protection applies to purchases you make in-store, online, or on a mobile device.

Fraud monitoring

Every transaction that you make is run through several different fraud checks. If we think that the purchase is fraudulent, we’ll decline the transaction and send you a notification. If this transaction was incorrectly flagged, you can acknowledge the transaction and try again. If it was a fraudulent transaction, you can lock your card and report it stolen right in your app.

Location protection

Location protection helps protect you from potential bad actors using your card far away from your actual location. We determine your location based on the location of your mobile device. For example, if you’re in Arizona (based on location information from a trusted device) but your card is used in Wyoming, we’ll decline that transaction.

Keep in mind, location protection is optional and it only works if you’re sharing your location with Robinhood. If you’re spending money away from your device, you can always turn it on or off in SpendingLocation Protection.

Lock card

Lock card helps prevent future transactions on your card. If someone (including you) tries to use your card, they’ll get declined and we’ll send you a push notification and email.

To lock or unlock your card:

  1. In Spending, select the card image
  2. Toggle the Lock Card switch On or Off

Keep in mind, locking your card won’t prevent pending transactions from settling or changing.

Spend alerts

You can set up notifications for when your card is used. The notifications also let you know the merchant and the purchase amount, so you can stay on top of your spending. You can turn these on or off in SpendingSpend Alerts.

What can I do if my card is lost or stolen?

To report your card as lost, stolen, or damaged in the app:

  1. Go to Spending, select the card image
  2. Select I have a problem
  3. Select either My card was stolen or My card was lost

If you don’t have access to the app, contact us for help.

Keep in mind that after a card is reported as lost or stolen, it’ll be canceled and we’ll issue you new card information, free of charge.

If you opted in for a physical debit card, we’ll also mail you a new card. It should arrive within 2 weeks. In the meantime, you can activate your virtual card and use it online or with Apple Pay, Google Pay, or Samsung Pay.

If you have fraudulent or unauthorized account activity, follow the steps in How do I submit a dispute for your Robinhood Cash Card.

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All investing involves risk.

Brokerage services are offered through Robinhood Financial LLC, (“RHF”) a registered broker-dealer (member SIPC) and clearing services through Robinhood Securities, LLC, (“RHS”) a registered broker dealer (member SIPC). Cryptocurrency services are offered through Robinhood Crypto, LLC (“RHC”) (NMLS ID: 1702840). Review a list of RHC licenses for more information.The Robinhood Money spending account is offered through Robinhood Money, LLC (“RHY”) (NMLS ID: 1990968), a licensed money transmitter. Review a list of our licenses for more information. Credit card products are offered by Robinhood Credit, Inc. ("RCT") (NMLS ID: 1781911 and issued by Coastal Community Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc.

The Robinhood Cash Card is a prepaid card issued by Sutton Bank, Member FDIC, pursuant to a license from Mastercard® International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

RHF, RHY, RHC, RCT, and RHS are affiliated entities and wholly owned subsidiaries of Robinhood Markets, Inc. RHF, RHY, RHC, RCT, and RHS are not banks. Products offered by RHF are not FDIC insured and involve risk, including possible loss of principal. RHC isn’t a member of FINRA and accounts are not FDIC insured or protected by SIPC.

RHY is not a member of FINRA, and products are not subject to SIPC protection, but funds held in the Robinhood spending account and Robinhood Cash Card account may be eligible for FDIC pass-through insurance (review the Robinhood Cash Card Agreement and the Robinhood Spending Account Agreement).

Options trading entails significant risk and is not appropriate for all customers. Customers must read and understand the Characteristics and Risks of Standardized Options before engaging in any options trading strategies. Options transactions are often complex and may involve the potential of losing the entire investment in a relatively short period of time. Certain complex options strategies carry additional risk, including the potential for losses that may exceed the original investment amount.

Commission-free trading of stocks, ETFs and options refers to $0 commissions for Robinhood Financial self-directed individual cash or margin brokerage accounts that trade U.S. listed securities and certain OTC securities electronically. Keep in mind, other fees such as trading (non-commission) fees, Gold subscription fees, wire transfer fees, and paper statement fees may apply to your brokerage account. Please see Robinhood Financial's Fee Schedule to learn more.

Robinhood, 85 Willow Road, Menlo Park, CA 94025.© 2024 Robinhood. All rights reserved.
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All investing involves risk.

Brokerage services are offered through Robinhood Financial LLC, (“RHF”) a registered broker-dealer (member SIPC) and clearing services through Robinhood Securities, LLC, (“RHS”) a registered broker dealer (member SIPC). Cryptocurrency services are offered through Robinhood Crypto, LLC (“RHC”) (NMLS ID: 1702840). Review a list of RHC licenses for more information.The Robinhood Money spending account is offered through Robinhood Money, LLC (“RHY”) (NMLS ID: 1990968), a licensed money transmitter. Review a list of our licenses for more information. Credit card products are offered by Robinhood Credit, Inc. ("RCT") (NMLS ID: 1781911 and issued by Coastal Community Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc.

The Robinhood Cash Card is a prepaid card issued by Sutton Bank, Member FDIC, pursuant to a license from Mastercard® International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

RHF, RHY, RHC, RCT, and RHS are affiliated entities and wholly owned subsidiaries of Robinhood Markets, Inc. RHF, RHY, RHC, RCT, and RHS are not banks. Products offered by RHF are not FDIC insured and involve risk, including possible loss of principal. RHC isn’t a member of FINRA and accounts are not FDIC insured or protected by SIPC.

RHY is not a member of FINRA, and products are not subject to SIPC protection, but funds held in the Robinhood spending account and Robinhood Cash Card account may be eligible for FDIC pass-through insurance (review the Robinhood Cash Card Agreement and the Robinhood Spending Account Agreement).

Options trading entails significant risk and is not appropriate for all customers. Customers must read and understand the Characteristics and Risks of Standardized Options before engaging in any options trading strategies. Options transactions are often complex and may involve the potential of losing the entire investment in a relatively short period of time. Certain complex options strategies carry additional risk, including the potential for losses that may exceed the original investment amount.

Commission-free trading of stocks, ETFs and options refers to $0 commissions for Robinhood Financial self-directed individual cash or margin brokerage accounts that trade U.S. listed securities and certain OTC securities electronically. Keep in mind, other fees such as trading (non-commission) fees, Gold subscription fees, wire transfer fees, and paper statement fees may apply to your brokerage account. Please see Robinhood Financial's Fee Schedule to learn more.

Robinhood, 85 Willow Road, Menlo Park, CA 94025.© 2024 Robinhood. All rights reserved.