Sign in with a new device
To figure out how to sign in to your Robinhood account on a new device, you’ll need to follow directions depending on whether you have your old device or Passkeys (iOS only) set up in your account. In some cases, you may need to complete additional identity verification steps to ensure your account’s security. These measures are designed to protect your account and keep it safe. Verify it’s you and Security best practices have more details.
We take your security very seriously, so some services/functionalities may be unavailable when signing in from a new, untrusted device (review trusted devices for more information). These services include actions like:
In order to resume some services like these, you may have to verify your identity via one or more of the following:
If you’re having trouble getting approval, review How to send in documents for uploading tips.
Passkeys by Apple allow you to sign in to Robinhood from all your Apple devices without using a password. It’s easier and more secure than using a password to sign in. Learn how to Set up passkeys.
Device approvals are an extra level of security meant to help keep your Robinhood account safe. Any time you update your account information or log in to Robinhood on a new device, we’ll send a notification to each of your mobile devices to verify it’s really you taking the action. You can either approve the notification to complete the action, or deny it to help secure your Robinhood account instantly. Learn how to Enable device approvals.
When you change your phone number to log in, we'll ask you to verify your identity to help ensure your account's security.