Verifying it's you
When you’re logging in or updating sensitive information, we may ask you for an additional verification code to make sure it's really you authorizing these updates.
When you’re logging in to your Robinhood account, we’ll ask you to verify your login with a second piece of information in addition to your password. This may use device approvals, a verification code generated with your preferred authenticator app, or a verification code sent to your phone number via text message. We do this to make sure that the login attempt is from a device that you have access to, and not from an attacker.
When you update sensitive Robinhood account information such as your email or phone number, we'll ask you to verify it's you through a device approval request or a verification code—either generated with your preferred authenticator app or sent to your phone number via text message. We do this to make sure that you've authorized these updates.
If you’re using Two-Factor Authentication (2FA) with text message (SMS):
If you’re using Two-Factor Authentication (2FA) with an authenticator app:
If you’re using Two-Factor Authentication (2FA) with device approvals:
When you change your phone number in order to log in, we'll ask you to verify your identity to ensure your account's security.
You can change your email on Robinhood as long as you have access to the phone number associated with your account. You can view the email address associated with your account in Settings, and update it if necessary.
If you’ve received a verification code but you’re not trying to log in or change your information, please review the devices that are associated with your account, and remove any that you no longer use or don't recognize. If you ever notice any suspicious activity on your Robinhood account, there are a number of tools we've built so that you can take immediate action:
Robinhood Financial LLC cannot always guarantee delivery of push notifications. Device approvals are subject to service availability, your Robinhood app and mobile phone settings. Notifications are provided for informational purposes only. Your brokerage account notifications are provided by Robinhood Financial LLC.