Device approvals

Keeping your Robinhood account safe and secure is one of our top priorities.The Robinhood Security Team uses a number of industry-standard measures to help protect your Robinhood account.

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What are device approvals?

Device approvals are an extra level of security meant to help keep your Robinhood account safe. Any time you update your account information or log in to Robinhood on a new device, we’ll send a notification to each of your mobile device(s) to verify it’s really you taking the action. You can either approve the notification to complete the action, or deny it and help secure your Robinhood account instantly.

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Enabling device approvals

If you haven’t already enabled Two-Factor Authentication (2FA), you’ll automatically start receiving device approvals. If you aren't receiving them, make sure your preferred 2FA method is set to device approvals. For more information on updating your 2FA settings, visit our Help Center.

If you have 2FA enabled, you can switch to Device Approvals in your Robinhood app:

  1. Tap the Account (person) icon in the bottom right corner
  2. Tap Menu (three bars) in the top right corner
  3. Tap Security and Privacy
  4. Tap Two-Factor Authentication and select Device Approvals. Follow the steps to enable this form of 2FA.
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What do I do if I get an unexpected device approval?

If you receive an unexpected notification on your device(s) and it isn’t you taking the action:

  1. Review the activity and tap Deny to block the attempt
  2. After that, immediately change your password
  3. Review devices associated with account and remove any you no longer use or don’t recognize
  4. Contact our support team if you need additional assistance.
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Disclosures

Robinhood Financial LLC cannot always guarantee delivery of push notifications. Device approvals are subject to service availability, your Robinhood app and mobile phone settings. Notifications are provided for informational purposes only.Your brokerage account notifications are provided by Robinhood Financial LLC.

Reference No. 20211210-1929974-6287028
Still have questions? Contact Robinhood Support