Device approvals

We want to keep your Robinhood account as safe and secure as possible. Our Robinhood Security team uses a number of industry-standard measures to help protect your Robinhood account.

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What are device approvals?

Device approvals are an extra level of security meant to help keep your Robinhood account safe. Any time you update your account information or log in to Robinhood on a new device, we’ll send a notification to each of your mobile devices to verify it’s really you taking the action. You can either approve the notification to complete the action, or deny it to help secure your Robinhood account instantly.

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Enabling device approvals

If you haven’t already enabled Two-Factor Authentication (2FA), you’ll automatically start receiving device approval notifications.

If you aren't receiving them, you can set your preferred 2FA method to Device approvals in the app or on the web:

  1. Select Accountmenu (3 bars) or Settings (gear icon)
  2. Select Security and privacy
  3. Select Two-factor authentication
  4. Select Device approvals
  5. As prompted in the app, enter the verification code and confirm your settings

Alternatively, check out Two-factor authentication for details on how to enable 2FA to use SMS or an authenticator app.

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What to do with an unexpected device approval?

If you receive an unexpected notification on your device and it isn’t you taking the action:

  1. Review the activity and select Deny to block the attempt
  2. After that, immediately change your password
  3. Review devices associated with your account and remove any you no longer use or don’t recognize
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Robinhood Financial LLC cannot always guarantee delivery of push notifications. Device approvals are subject to service availability, your Robinhood app and mobile device settings. Notifications are provided for informational purposes only.Your brokerage account notifications are provided by Robinhood Financial LLC, a registered broker dealer (member SIPC).

Reference No. 2629613
Still have questions? Contact Robinhood Support