< Account Security

Security Best Practices

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Enable Two-Factor Authentication

We encourage turning on Two-Factor Authentication (2FA) to add an additional layer of security to your Robinhood account. 2FA helps protect your Robinhood account by requiring two sources of verification to sign in to your Robinhood account: something you know (your password) and something you have (a one-time code or device approval request). Every time you log in or make changes to your Robinhood account, you’ll be required to verify your identity before completing the action. This step helps protect your Robinhood account, even if someone knows or guesses your password.

Tip

We encourage you to set up 2FA for all your online accounts—especially for the email associated with your Robinhood account and your phone provider.

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Strengthen your password

One of the most important things you can do is use a strong password for your Robinhood account. A strong password:

  • Is one you don’t use for any other app or service or share with anyone
  • Contains at least 10 characters
  • Includes uppercase and lowercase letters, numbers, and special characters
  • Is generated and safely stored in a password manager like 1Password, LastPass, or Bitwarden

A great way to make a strong password is to use a passphrase that’s easy for you to remember, but difficult for others to guess. You can also consider using a password manager to create and store strong passwords as well.

Never share your password. If you’ve shared your Robinhood credentials with anyone else or if you use the same password for a different online account, please change your password immediately and enable 2FA for your Robinhood account.

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Monitor your login activity

Device Monitoring allows you to view and manage every device that has been used to log in to your Robinhood account.

To view your devices in the app:

  1. Tap the Account (person) icon in the bottom right corner
  2. Tap the Menu (three bars) in the top right corner
  3. Tap Security and Privacy
  4. Tap Devices to view them

It’s important to remain vigilant and keep an eye on your activity. We recommend regularly reviewing the listed devices and removing any you don’t recognize or no longer use. If you see activity that you don’t recognize or didn’t authorize on your account—or have any other reason to believe it has been compromised—contact Robinhood Support immediately by emailing report@robinhood.com or by requesting a call from a live agent within the Robinhood app.

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Learn how to identify scams

Scammers can target any account, and learning how to identify scams can help you safeguard your information.

Phishing is a common way scammers try to target you in order to obtain sensitive information, such as your username and password, Robinhood account information, or Social Security number. A scammer may call, email, or text you, or even reach out to you via social media, pretending to be someone from Robinhood or another company or authority you know or trust. Remember that scam websites, links, and social media profiles may look similar to real websites or profiles you recognize.

Keep in mind

Robinhood Support will never do the following:

  • Ask you for your Robinhood account password or Two-Factor Authentication (2FA) code
  • Ask you for your account information or credentials for other trading platforms
  • Ask you to send money through different apps such as CashApp or WhatsApp, or via text messages—never send money to anyone claiming to be from Robinhood
  • Send you links within text messages
  • Request that you download remote desktop access software
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Disclosures

Links to third party sites are being provided for informational purposes only. Robinhood is not affiliated with and does not endorse, authorize or sponsor any of the listed third party websites, applications, or their respective sponsors. Robinhood is not responsible for the content of any third party website or the collection or use of information regarding any website's users and/or members.

Reference No. 20211210-1929974-6287044
Still have questions? Contact Robinhood Support