Security best practices | Robinhood

Security best practices

Using strong passwords, enabling two-factor authentication (2FA), learning how to identify scams, and monitoring your login activity can help protect your account.

Enable 2FA

We encourage turning on 2FA to add an additional layer of security to your Robinhood account. 2FA helps protect your Robinhood account by requiring 2 sources of verification to sign in to your Robinhood account: something you know (your password) and something you have (a one-time code or device approval request).

Every time you log in or make changes to your Robinhood account, you’ll be required to verify your identity before completing the action. This helps protect your Robinhood account, even if someone knows or guesses your password.

Tip

We encourage you to set up 2FA for all your online accounts—especially for the email associated with your Robinhood account and your phone provider.

Strengthen your password

One of the most important things you can do is use a strong password for your Robinhood account. A strong password:

  • Is one you don’t use for any other app or service or share with anyone
  • Contains at least 10 characters
  • Includes uppercase and lowercase letters, numbers, and special characters
  • Is generated and safely stored in a password manager

A great way to make a strong password is to use a passphrase that’s easy for you to remember, but difficult for others to guess. You can also consider using a password manager to create and store strong passwords as well.

Never share your password. If you’ve shared your Robinhood credentials with anyone else or if you use the same password for a different online account, change your password immediately and enable 2FA for your Robinhood account.

Monitor your login activity

Device monitoring allows you to view and manage every device that has been used to log in to your Robinhood account.

To view your devices:

  1. Select Account (person icon) → Menu (3 bars) or Settings
  2. Select Security and privacyDevices to view them

It’s important to remain vigilant and keep an eye on your activity. We recommend regularly reviewing the listed devices and removing any you don’t recognize or no longer use. If you have activity that you don’t recognize or didn’t authorize on your account—or have any other reason to believe it has been compromised—contact Robinhood Support immediately by emailing report@robinhood.com or by requesting a call from a live agent within your Robinhood account.

Monitor and protect from SIM swapping

SIM swapping is a type of fraud scheme where scammers transfer your phone number to a new SIM card under their control, enabling them to intercept verification codes and access your accounts.

To safeguard your phone number from SIM swapping attacks, you must work with your phone carrier to set up additional security measures they offer, such as setting up a PIN or password for any changes to your account like SIM card swaps. By adding this extra layer of protection, you can help prevent unauthorized access to your phone number.

Be proactive in monitoring your phone's network connectivity and activity. If you notice any sudden loss of service or unusual behavior on your device, contact your phone carrier immediately to investigate the issue. Promptly reporting any suspicious activity can help mitigate the risks associated with SIM swapping attacks.

If you suspect your phone number has been compromised or if you experience any unauthorized access to your accounts, including your Robinhood account, contact Robinhood Support immediately for assistance.

Learn how to identify scams

Scammers can target any account, and learning how to identify scams can help you safeguard your information.

Phishing and impersonations are common ways that scammers will target you to get sensitive information, such as your username and password, Robinhood account information, or Social Security number. A scammer may call, email, or text you, or even reach out to you through social media, pretending to be someone from Robinhood or another company or authority you know or trust. Remember that scam websites, links, and social media profiles may look similar to real websites or profiles you recognize.

Keep in mind

Robinhood Support will never do the following:

  • Ask you for your Robinhood account password or two-factor authentication (2FA) code
  • Ask you for your account information or credentials for other trading platforms
  • Ask you to send money through different apps, such as CashApp or WhatsApp, or text messages. Never send money to anyone claiming to be from Robinhood
  • Ask you to transfer crypto or assets
  • Send you links within text messages
  • Request that you download remote desktop access software

Disclosures

Links to third-party sites are being provided for informational purposes only. Robinhood isn’t affiliated with and doesn’t endorse, authorize or sponsor any of the listed third-party websites, applications, or their respective sponsors. Robinhood isn’t responsible for the content of any third-party website or the collection or use of information regarding any website's users or members.

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All investing involves risk.

Brokerage services are offered through Robinhood Financial LLC, (“RHF”) a registered broker-dealer (member SIPC) and clearing services through Robinhood Securities, LLC, (“RHS”) a registered broker dealer (member SIPC). Cryptocurrency services are offered through Robinhood Crypto, LLC (“RHC”) (NMLS ID: 1702840). The Robinhood Money spending account is offered through Robinhood Money, LLC (“RHY”) (NMLS ID: 1990968), a licensed money transmitter. Credit card products are offered by Robinhood Credit, Inc. (“RCT“) (NMLS ID: 1781911 and issued by Coastal Community Bank, pursuant to a license from Visa U.S.A. Inc.

The Robinhood Cash Card is a prepaid card issued by Sutton Bank, Member FDIC, pursuant to a license from Mastercard® International Incorporated. RHF, RHY, RHC and RHS are affiliated entities and wholly owned subsidiaries of Robinhood Markets, Inc. RHF, RHY, RHC and RHS are not banks. Securities products offered by RHF are not FDIC insured and involve risk, including possible loss of principal. Cryptocurrencies held in RHC accounts are not covered by FDIC or SIPC protections and are not regulated by FINRA. RHY products are not subject to SIPC coverage but funds held in the Robinhood Money spending account and Robinhood Cash Card account may be eligible for FDIC pass-through insurance (review the Robinhood Cash Card Agreement and the Robinhood Spending Account Agreement).

Options trading entails significant risk and is not appropriate for all customers. Customers must read and understand the Characteristics and Risks of Standardized Options before engaging in any options trading strategies. Options transactions are often complex and may involve the potential of losing the entire investment in a relatively short period of time. Certain complex options strategies carry additional risk, including the potential for losses that may exceed the original investment amount.

Commission-free trading of stocks, ETFs and options refers to $0 commissions for Robinhood Financial self-directed individual cash or margin brokerage accounts that trade U.S. listed securities and certain OTC securities electronically. Keep in mind, other fees such as trading (non-commission) fees, Gold subscription fees, wire transfer fees, and paper statement fees may apply to your brokerage account. Please see Robinhood Financial's Fee Schedule to learn more.

Robinhood, 85 Willow Road, Menlo Park, CA 94025.© 2024 Robinhood. All rights reserved.
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All investing involves risk.

Brokerage services are offered through Robinhood Financial LLC, (“RHF”) a registered broker-dealer (member SIPC) and clearing services through Robinhood Securities, LLC, (“RHS”) a registered broker dealer (member SIPC). Cryptocurrency services are offered through Robinhood Crypto, LLC (“RHC”) (NMLS ID: 1702840). The Robinhood Money spending account is offered through Robinhood Money, LLC (“RHY”) (NMLS ID: 1990968), a licensed money transmitter. Credit card products are offered by Robinhood Credit, Inc. (“RCT“) (NMLS ID: 1781911 and issued by Coastal Community Bank, pursuant to a license from Visa U.S.A. Inc.

The Robinhood Cash Card is a prepaid card issued by Sutton Bank, Member FDIC, pursuant to a license from Mastercard® International Incorporated. RHF, RHY, RHC and RHS are affiliated entities and wholly owned subsidiaries of Robinhood Markets, Inc. RHF, RHY, RHC and RHS are not banks. Securities products offered by RHF are not FDIC insured and involve risk, including possible loss of principal. Cryptocurrencies held in RHC accounts are not covered by FDIC or SIPC protections and are not regulated by FINRA. RHY products are not subject to SIPC coverage but funds held in the Robinhood Money spending account and Robinhood Cash Card account may be eligible for FDIC pass-through insurance (review the Robinhood Cash Card Agreement and the Robinhood Spending Account Agreement).

Options trading entails significant risk and is not appropriate for all customers. Customers must read and understand the Characteristics and Risks of Standardized Options before engaging in any options trading strategies. Options transactions are often complex and may involve the potential of losing the entire investment in a relatively short period of time. Certain complex options strategies carry additional risk, including the potential for losses that may exceed the original investment amount.

Commission-free trading of stocks, ETFs and options refers to $0 commissions for Robinhood Financial self-directed individual cash or margin brokerage accounts that trade U.S. listed securities and certain OTC securities electronically. Keep in mind, other fees such as trading (non-commission) fees, Gold subscription fees, wire transfer fees, and paper statement fees may apply to your brokerage account. Please see Robinhood Financial's Fee Schedule to learn more.

Robinhood, 85 Willow Road, Menlo Park, CA 94025.© 2024 Robinhood. All rights reserved.