Managing your personal information
We collect data so we can deliver financial services, provide content that’s more relevant to you, and to comply with applicable laws and regulations. For more details, review our Privacy Policy.
To request a download of your personal data:
We’ll notify you by email once your request is complete and your download is available. It may take a few weeks to prepare your download. Once it’s ready, your data will be available to download in the app for 30 days.
Personal information in the following categories will be included in the download. The download is not an exhaustive list of personal information, and is limited as provided by federal laws governing financial institutions. Review our Privacy Policy for more details.
Personal information: May include your name, email address, physical address, date of birth, citizenship, number of dependents, and marital status.
Investment profile: Includes your personal details, such as employment, marital status, number of dependents, and your investment and asset knowledge assessment results, and information related to marketing.
Marketing interactions: Includes device identifiers (like IP address or mobile device identifiers), ad campaign interactions, and data related to Sherwood Snacks.
Data we generate: Your gender, inferred by your first name.
Not all the data we collect is included in your personal information download. We follow laws and regulations that outline what we’re required to share. For more information about the data we collect, how that data is used, and how we protect your privacy, review our Privacy Policy.
To make a data deletion request:
We’ll notify you by email once your request is complete and your data has been deleted. Review Updating your notification settings to manage your notifications.
Making a request to delete data won’t delete or deactivate your account.
Not all your data is deleted because some of it is essential for your account or is required or permitted to keep under laws governing financial institutions. When you request it, we delete the following data:
Marketing interactions: Includes device identifiers (like IP address or mobile device identifiers), ad campaign interactions, and data related to Sherwood Snacks.
Data associated with other users: If someone shares their contact list with us and you’re one of their contacts, we'll delete personal information that associates you with that person.
We retain personal information that is necessary for us to fulfill our legal obligations and that isn't otherwise subject to deletion under applicable law.
Requesting to delete data won’t delete or deactivate your account. If you deactivate your account, Robinhood must retain certain data to comply with applicable laws and regulations. Review Close my account for details.