Security guarantee | Robinhood

Security guarantee

As a safety first company, Robinhood is committed to keeping your Robinhood accounts protected. We’ll cover 100% of direct losses due to unauthorized account activity. We ask that you practice safe cybersecurity habits so we can work together to keep your accounts safe.

We use robust security measures and tools to protect your accounts. We’re committed to fully reimbursing direct losses caused by unauthorized activity that isn’t your fault. A reimbursement can include cash, assets held through Robinhood Financial, and crypto held through Robinhood Crypto.

You must do the following to get 100% coverage of direct losses caused by unauthorized account activity:

  • Don’t share account details. Keep account details and login credentials private and up-to-date, such as your Robinhood account login PIN, password, and username. You’re solely responsible for monitoring and safeguarding your account. If you give someone else your account login credentials or the authority to execute transactions on your account, any resulting activity on your account may be considered authorized by you. For details, check out Verifying it's you and Security best practices.

  • Keep devices secure. Ensure the safety and security of any devices with access to your account, such as a mobile device or computer. Enable your devices’ passcode, PIN, and biometric login (if available), and keep them safe and secret at all times. For details, review Two-factor authentication, Device approvals, Device monitoring, Trusted devices, and Passkeys.

  • Don’t allow or give anyone remote access to your device (mobile device or computer) or your Robinhood account. Do not download any software, or send money, crypto, or assets. Robinhood will never ask you to download software or transfer money. You’re solely responsible for access to your account. Any resulting activity may be considered authorized by you.

  • Contact Robinhood Support immediately if you lose a device with account access, or if you notice any unusual logins or activity you don’t recognize. We ask that you also actively cooperate with us during our review. Take action and report has details on how to secure your account, like Remove unknown devices, Change your password immediately, and Enable Two-Factor Authentication (2FA).

  • Don't search for or call us with Robinhood phone numbers through an internet browser because they potentially are scams.

  • Don’t open suspicious links. If you receive any communications about your Robinhood account, check in the Robinhood app to confirm its authenticity. How to identify and report scams has details about common scams, how to stay safe, and how to report them to us.

Keep in mind
  • Robinhood won’t reimburse customers when their actions facilitated or enabled unauthorized account activity.
  • Robinhood won’t offer any reimbursement to customers who have fallen victim to a scam if a fraud investigation determines that the customer conducted the activity or provided support to the party that performed the activity.
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All investing involves risk.

Brokerage services are offered through Robinhood Financial LLC, (“RHF”) a registered broker-dealer (member SIPC) and clearing services through Robinhood Securities, LLC, (“RHS”) a registered broker dealer (member SIPC). Cryptocurrency services are offered through Robinhood Crypto, LLC (“RHC”) (NMLS ID: 1702840). The Robinhood Money spending account is offered through Robinhood Money, LLC (“RHY”) (NMLS ID: 1990968), a licensed money transmitter. Credit card products are offered by Robinhood Credit, Inc. (“RCT“) (NMLS ID: 1781911 and issued by Coastal Community Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc.

The Robinhood Cash Card is a prepaid card issued by Sutton Bank, Member FDIC, pursuant to a license from Mastercard® International Incorporated. RHF, RHY, RHC and RHS are affiliated entities and wholly owned subsidiaries of Robinhood Markets, Inc. RHF, RHY, RHC and RHS are not banks. Securities products offered by RHF are not FDIC insured and involve risk, including possible loss of principal. Cryptocurrencies held in RHC accounts are not covered by FDIC or SIPC protections and are not regulated by FINRA. RHY products are not subject to SIPC coverage but funds held in the Robinhood Money spending account and Robinhood Cash Card account may be eligible for FDIC pass-through insurance (review the Robinhood Cash Card Agreement and the Robinhood Spending Account Agreement).

Options trading entails significant risk and is not appropriate for all customers. Customers must read and understand the Characteristics and Risks of Standardized Options before engaging in any options trading strategies. Options transactions are often complex and may involve the potential of losing the entire investment in a relatively short period of time. Certain complex options strategies carry additional risk, including the potential for losses that may exceed the original investment amount.

Commission-free trading of stocks, ETFs and options refers to $0 commissions for Robinhood Financial self-directed individual cash or margin brokerage accounts that trade U.S. listed securities and certain OTC securities electronically. Keep in mind, other fees such as trading (non-commission) fees, Gold subscription fees, wire transfer fees, and paper statement fees may apply to your brokerage account. Please see Robinhood Financial's Fee Schedule to learn more.

© 2024 Robinhood. All rights reserved.
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All investing involves risk.

Brokerage services are offered through Robinhood Financial LLC, (“RHF”) a registered broker-dealer (member SIPC) and clearing services through Robinhood Securities, LLC, (“RHS”) a registered broker dealer (member SIPC). Cryptocurrency services are offered through Robinhood Crypto, LLC (“RHC”) (NMLS ID: 1702840). The Robinhood Money spending account is offered through Robinhood Money, LLC (“RHY”) (NMLS ID: 1990968), a licensed money transmitter. Credit card products are offered by Robinhood Credit, Inc. (“RCT“) (NMLS ID: 1781911 and issued by Coastal Community Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc.

The Robinhood Cash Card is a prepaid card issued by Sutton Bank, Member FDIC, pursuant to a license from Mastercard® International Incorporated. RHF, RHY, RHC and RHS are affiliated entities and wholly owned subsidiaries of Robinhood Markets, Inc. RHF, RHY, RHC and RHS are not banks. Securities products offered by RHF are not FDIC insured and involve risk, including possible loss of principal. Cryptocurrencies held in RHC accounts are not covered by FDIC or SIPC protections and are not regulated by FINRA. RHY products are not subject to SIPC coverage but funds held in the Robinhood Money spending account and Robinhood Cash Card account may be eligible for FDIC pass-through insurance (review the Robinhood Cash Card Agreement and the Robinhood Spending Account Agreement).

Options trading entails significant risk and is not appropriate for all customers. Customers must read and understand the Characteristics and Risks of Standardized Options before engaging in any options trading strategies. Options transactions are often complex and may involve the potential of losing the entire investment in a relatively short period of time. Certain complex options strategies carry additional risk, including the potential for losses that may exceed the original investment amount.

Commission-free trading of stocks, ETFs and options refers to $0 commissions for Robinhood Financial self-directed individual cash or margin brokerage accounts that trade U.S. listed securities and certain OTC securities electronically. Keep in mind, other fees such as trading (non-commission) fees, Gold subscription fees, wire transfer fees, and paper statement fees may apply to your brokerage account. Please see Robinhood Financial's Fee Schedule to learn more.

© 2024 Robinhood. All rights reserved.