To help keep your accounts secure, you can run a safety check and lock withdrawals from your accounts when needed. The account safety check looks for signs of unusual activity, and locking your withdrawal blocks money from leaving your accounts until you're ready to unlock.

To run an account safety check in the app:

1. Select Menu (3 bars)
2. Select Security and Privacy
3. Select Security
4. Select Account safety check
5. Tap Continue

You'll see a short progress screen while we look for things like risky logins and unfamiliar devices.

If we don't find signs of unusual activity, you'll see your results, including links to reviewing devices and recent history. You can review your devices, lock withdrawals or reset your password if you still have concerns. If we find activity that could be unauthorized, you'll see your results along with the option to freeze your account and report fraud.

When you lock withdrawals from an account, we prevent any withdrawal or transfer attempts from that account. This includes transfers to another brokerage (ACATS), crypto withdrawals, money withdrawals, and transfers between your Robinhood accounts.

To lock withdrawals in the app:

1. Select Menu (3 bars)
2. Select Security and Privacy
3. Select Security
4. Select Lock withdrawals
5. Turn on the toggle for each account you want to lock, or choose to lock all of your accounts at once.

When you turn a toggle on, you'll be asked if you’re sure you’d like to lock the account. You’ll also be asked to acknowledge that you're locking your accounts, which will decline withdrawal and spending attempts, and that you may not be able to turn it off until we verify your identity.

If you lock a joint account, you'll get an email letting you know the account has been locked. Any co-owners on the account will also get an email letting them know a co-owner locked the account.

To un-lock in the app:

1. Select Menu (3 bars)
2. Select Security and Privacy
3. Select Security
4. Select Lock withdrawals
5. Turn off the toggle for the account you want to un-lock

We may need to verify your identity. Once it's unlocked, you can make withdrawals and transfers from the account again.