Managing your personal information | Robinhood
Getting started
Account and login
Account security
How you're protected
Security guarantee
Two-factor authentication
Verifying it's you
Managing your personal information
Managing your data sharing preferences
Device approvals
Device monitoring
How to identify and report scams
Security best practices
Traveling with Robinhood
Trusted devices
Passkeys
Robinhood Gold Credit Card
Robinhood Legend
Spending
Robinhood Crypto
Investing
Retirement
Robinhood Wallet
Robinhood Gold
Bank transfers and linking
Documents and taxes
General questions
< Account security
Help Center > Account and login > Account security

Managing your personal information

We collect data so we can deliver financial services, provide content that’s more relevant to you, and to comply with applicable laws and regulations. For more details, review our Privacy Policy.

Personal data request

Personal data request

To request a download of your personal data:

  1. Select Account (person icon) → Menu (3 bars) or Settings (gear)
  2. Select Security and privacy → Manage your data
  3. Select Request Personal Data → Request personal data. We’ll notify you by email once your request is complete and your download is available.

It may take a few weeks to prepare your download. Once it’s ready, your data will be available to download in the app for 30 days.

What's in the download

Personal information in the following categories will be included in the download. The download is not an exhaustive list of personal information, and is limited as provided by federal laws governing financial institutions. Review our Privacy Policy for more details.

Data you provide

Personal information: May include your name, email address, physical address, date of birth, citizenship, number of dependents, and marital status.

Investment profile: Includes your personal details, such as employment, marital status, number of dependents, and your investment and asset knowledge assessment results, and information related to marketing.

Data we collect automatically

Marketing interactions: Includes device identifiers (like IP address or mobile device identifiers), ad campaign interactions, and data related to Sherwood Snacks.

Data from other sources

Data we generate: Your gender, inferred by your first name.

What's not in the download

Not all the data we collect is included in your personal information download. We follow laws and regulations that outline what we’re required to share. For more information about the data we collect, how that data is used, and how we protect your privacy, review our Privacy Policy.

Data deletion request

Data deletion request

To make a data deletion request:

  1. Select Account (person icon) → Menu (3 bars) or Settings (gear)
  2. Select Security and privacy → Manage your data
  3. Select Request Data Deletion → Request data deletion. We’ll notify you by email once your request is complete and your data has been deleted.
Note

Making a request to delete data won’t delete or deactivate your account.

What's deleted

Not all your data is deleted because some of it is essential for your account or is required or permitted to keep under laws governing financial institutions. When you request it, we delete the following data:

Data we collect automatically

Marketing interactions: Includes device identifiers (like IP address or mobile device identifiers), ad campaign interactions, and data related to Sherwood Snacks.

Data from other sources

Data associated with other users: If someone shares their contact list with us and you’re one of their contacts, we'll delete personal information that associates you with that person.

Note

We retain personal information that is necessary for us to fulfill our legal obligations and that isn't otherwise subject to deletion under applicable law.

Data deletion and deactivated accounts

Requesting to delete data won’t delete or deactivate your account. If you deactivate your account, Robinhood must retain certain data to comply with applicable laws and regulations. Review Close my account for details.

Was this article helpful?
Reference No. 3263875
Still have questions? Contact Robinhood Support
Follow us on

All Investing involves risk.

Brokerage services are offered through Robinhood Financial LLC, (“RHF”) a registered broker dealer (member SIPC), and clearing services through Robinhood Securities, LLC, (“RHS”) a registered broker dealer (member SIPC).

Cryptocurrency services are offered through an account with Robinhood Crypto, LLC (“RHC”) (NMLS ID: 1702840).Robinhood Crypto is licensed to engage in virtual currency business activity by the New York State Department of Financial Services. Please review a list of RHC's licenses for more information. Cryptocurrency held through Robinhood Crypto is not FDIC insured or SIPC protected.

The Robinhood spending account is offered through Robinhood Money, LLC (“RHY”) (NMLS ID: 1990968), a licensed money transmitter. Please review a list of our licenses for more information.

The Robinhood Cash Card is a prepaid card issued by Sutton Bank, Member FDIC, pursuant to a license from Mastercard® International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

Robinhood Gold Card is subject to credit approval and underwriting. Robinhood Gold Card is offered by Robinhood Credit, Inc., and is issued by Coastal Community Bank, pursuant to a license from Visa U.S.A. Inc. Robinhood Credit, Inc. (“RCT”), is a financial technology company, not a bank.

Robinhood Gold is a subscription-based membership program of premium services offered through Robinhood Gold, LLC (“RHG”).

RHF, RHY, RHC, RCT, RHG, and RHS are affiliated entities and wholly owned subsidiaries of Robinhood Markets, Inc. RHF, RHY, RHC, RCT, RHG, and RHS are not banks. Investing products offered by RHF are not FDIC insured and involve risk, including possible loss of principal.

RHY is not a member of FINRA, and products are not subject to SIPC protection, but funds held in the Robinhood spending account and Robinhood Cash Card account may be eligible for FDIC pass-through insurance (review the Robinhood Cash Card Agreement and the Robinhood Spending Account Agreement).

Options trading entails significant risk and is not appropriate for all customers. Customers must read and understand the Characteristics and Risks of Standardized Options before engaging in any options trading strategies. Options transactions are often complex and may involve the potential of losing the entire investment in a relatively short period of time. Certain complex options strategies carry additional risk, including the potential for losses that may exceed the original investment amount.

The risk of loss in trading futures can be substantial. Carefully consider if it’s appropriate for you in light of your financial circumstances. Please read the Futures Risk Disclosure Statement prior to trading futures products. Futures accounts are not protected by the Securities Investor Protection Corporation (SIPC) and are not Federal Deposit Insurance Corporation (FDIC) insured. Prior to trading virtual currency Futures products, please review the NFA Investor Advisory & CFTC Advisory providing more information on these potentially significant risks. Futures trading and options on futures trading are offered by Robinhood Derivatives, LLC (“RHD”), a registered futures commission merchant with the Commodity Futures Trading Commission (CFTC) and Member of National Futures Association (NFA) (NFA ID 0424278).

RO 3924940

Robinhood, 85 Willow Road, Menlo Park, CA 94025.© 2024 Robinhood. All rights reserved.
Follow us on

All Investing involves risk.

Brokerage services are offered through Robinhood Financial LLC, (“RHF”) a registered broker dealer (member SIPC), and clearing services through Robinhood Securities, LLC, (“RHS”) a registered broker dealer (member SIPC).

Cryptocurrency services are offered through an account with Robinhood Crypto, LLC (“RHC”) (NMLS ID: 1702840).Robinhood Crypto is licensed to engage in virtual currency business activity by the New York State Department of Financial Services. Please review a list of RHC's licenses for more information. Cryptocurrency held through Robinhood Crypto is not FDIC insured or SIPC protected.

The Robinhood spending account is offered through Robinhood Money, LLC (“RHY”) (NMLS ID: 1990968), a licensed money transmitter. Please review a list of our licenses for more information.

The Robinhood Cash Card is a prepaid card issued by Sutton Bank, Member FDIC, pursuant to a license from Mastercard® International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

Robinhood Gold Card is subject to credit approval and underwriting. Robinhood Gold Card is offered by Robinhood Credit, Inc., and is issued by Coastal Community Bank, pursuant to a license from Visa U.S.A. Inc. Robinhood Credit, Inc. (“RCT”), is a financial technology company, not a bank.

Robinhood Gold is a subscription-based membership program of premium services offered through Robinhood Gold, LLC (“RHG”).

RHF, RHY, RHC, RCT, RHG, and RHS are affiliated entities and wholly owned subsidiaries of Robinhood Markets, Inc. RHF, RHY, RHC, RCT, RHG, and RHS are not banks. Investing products offered by RHF are not FDIC insured and involve risk, including possible loss of principal.

RHY is not a member of FINRA, and products are not subject to SIPC protection, but funds held in the Robinhood spending account and Robinhood Cash Card account may be eligible for FDIC pass-through insurance (review the Robinhood Cash Card Agreement and the Robinhood Spending Account Agreement).

Options trading entails significant risk and is not appropriate for all customers. Customers must read and understand the Characteristics and Risks of Standardized Options before engaging in any options trading strategies. Options transactions are often complex and may involve the potential of losing the entire investment in a relatively short period of time. Certain complex options strategies carry additional risk, including the potential for losses that may exceed the original investment amount.

The risk of loss in trading futures can be substantial. Carefully consider if it’s appropriate for you in light of your financial circumstances. Please read the Futures Risk Disclosure Statement prior to trading futures products. Futures accounts are not protected by the Securities Investor Protection Corporation (SIPC) and are not Federal Deposit Insurance Corporation (FDIC) insured. Prior to trading virtual currency Futures products, please review the NFA Investor Advisory & CFTC Advisory providing more information on these potentially significant risks. Futures trading and options on futures trading are offered by Robinhood Derivatives, LLC (“RHD”), a registered futures commission merchant with the Commodity Futures Trading Commission (CFTC) and Member of National Futures Association (NFA) (NFA ID 0424278).

RO 3924940

Robinhood, 85 Willow Road, Menlo Park, CA 94025.© 2024 Robinhood. All rights reserved.