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Two-Factor Authentication

Two-Factor Authentication (2FA) helps protect your account by requiring two sources of verification to sign in to your account: something you know (your password) and something you have (a one-time verification code). Every time you log in or make changes to your account, you’ll be prompted for a verification code.

All Robinhood accounts are protected with 2FA for new devices. This is a layer of security applied to all Robinhood accounts—this helps us ensure it's really you signing in to your account.

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How It Works

There are two ways to get your verification code: an authenticator app or text message (SMS). If you use an authenticator app, you’ll copy a one-time code from your preferred authenticator app. If you use SMS, a one-time code will be sent to your phone via text message.

We highly recommend using an authenticator app as your preferred 2FA method. Text messages rely on your phone number, which is more vulnerable to certain types of attacks. Authenticator apps generate your verification codes directly on your device. They're accessible even if you're traveling to a place with weak or no cellular service.

If you're using FaceID, you'll need to enter a verification code if you log in on the Robinhood website. You'll still be able to log into your app on your mobile device using FaceID.

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How to Enable 2FA

Using an authenticator app

First, you’ll need to download an authenticator app— we support all major third-party authenticator apps. These common authenticator apps can be found in your mobile device app store:

  • Authy: iPhone, Android
  • Duo Mobile: iPhone, Android
  • Google Authenticator: iPhone, Android
  • Microsoft Authenticator: iPhone, Android

Next, enable 2FA in your Robinhood app:

  1. Tap the Account (person) icon in the bottom right corner
  2. Tap the Menu (three bars) in the top right corner
  3. Tap Security and Privacy
  4. Tap Two-Factor Authentication
  5. Choose the authenticator app you’d like to use
  6. Tap Open App to add your key to the authenticator app
  7. Open your authenticator app, and confirm that you’d like to add Robinhood
  8. Copy the verification code generated by your authenticator app and paste it into Robinhood when you’re prompted.
  9. You’ll receive a backup code from Robinhood that allows you to log in if you ever lose access to your device. We recommend saving this code in a secure place, such as within a password manager, saving a screenshot in a password-protected folder, or writing it down and locking it in a safe.
Using SMS

To enable 2FA in your Robinhood app using SMS:

  1. Tap the Account (person) icon in the bottom right corner
  2. Tap the Menu (three bars) in the top right corner
  3. Tap Security and Privacy
  4. Under Security, tap Two-Factor Authentication
  5. Select Text message (SMS)
  6. Check your text messages and copy the verification code from Robinhood
  7. Paste the code into your Robinhood app, and tap Continue
  8. You’ll receive a backup code from Robinhood that allows you to log in if you ever lose access to your device. We recommend saving this code in a secure place, such as within a password manager, saving a screenshot in a password-protected folder, or writing it down and locking it in a safe.

KEEP IN MIND If you lose your phone or can't receive verification codes via text message or authenticator app, you can use your backup code to regain access to your account.

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Logging in to Robinhood using 2FA

Using an authenticator app

After you enter your email address and password, you’ll be prompted for a verification code. Open your authenticator app and copy the code it creates for Robinhood. Paste the code in the Robinhood app to finish signing in.

Keep in mind that timing is important with authenticator apps. You’ll typically have about a minute from the time your authenticator app creates the code to paste it into Robinhood.

Using SMS

After you enter your email address and password, you’ll receive a text message from Robinhood that contains a verification code. Open your text message and copy the code that was sent to you. Paste the code in the Robinhood app to finish signing in.

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Making changes to your Robinhood account using 2FA

Using an authenticator app

If you make any changes to your Robinhood account, you’ll be prompted for a verification code. Open your authenticator app and copy the code it creates for Robinhood. Paste the code into the Robinhood app to finish signing in.

Using SMS

If you make any changes to your Robinhood account, you’ll receive a text message from Robinhood that contains a verification code. Open your text message and copy the code that was sent to you. Paste the code into the Robinhood app to finish signing in.

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Using Your Backup Code

You can use your one-time backup code to log into your Robinhood account in the event that you ever lose access to your device. You’ll still need your email address and password to sign in to your account, but you’ll be able to use the backup code in place of your verification code. After you use a backup code to sign in, you’ll be asked to re-enroll in 2FA.

Reference No. 20211115-1920026-5925854
Still have questions? Contact Robinhood Support