Verifying it's you with two-factor authentication
When you log in to or update information for your Robinhood account, you’ll need to verify it’s you. Two-factor authentication (2FA) helps protect your Robinhood account by requiring 2 sources of verification to sign in: something you know (your password) and something you have. Every time you log in or make changes to your Robinhood account, you’ll get a request for another form of verification in addition to your password, such as:
We do this to make sure that a login attempt is from a device that you have access to, and not from an attacker. And for account updates, to make sure it's you who authorized them.
Device approvals add an extra layer of security to your Robinhood account. Learn more about device approvals.
You can change your phone number with Robinhood directly from the app. If you’re trying to log in and can’t receive the SMS code, select I need help. You’ll be given an option to resend code, or verify using a different method.
When you change your phone number in order to log in, we'll ask you to verify your identity to ensure your account's security.
Make sure you’re in an evenly lit room and remove any glasses or face coverings.
You can change your email with Robinhood as long as you have access to the phone number associated with your account. You can view the email address associated with your account in Settings, and update it, if necessary.
If you’re trying to log in and forget your email, you can select I need help on the login page, then select I forgot my email.
Robinhood Financial LLC cannot always guarantee delivery of push notifications. Device approvals are subject to service availability, your Robinhood app, and mobile device settings. Notifications are provided for informational purposes only. Your brokerage account notifications are provided by Robinhood Financial LLC.